Jira Support Specialist

1 day ago

Guntur, Andhra Pradesh, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: Jira Support Specialist

We are seeking a skilled Jira Support Specialist to join our team.

The ideal candidate will have extensive experience in Atlassian tool administration, including JIRA and Confluence (both Server and Cloud).

Responsibilities:

  • Provide critical technical support during P1 incidents by troubleshooting logs and resolving project-specific blockers.
  • Independently assess and evaluate third-party Atlassian Marketplace plugins for optimal integration and functionality.
  • Design, modify, and optimize JIRA workflows, screens, issue types, custom fields, schemes, and issue indexing.
  • Conduct in-depth analysis and documentation of existing functionalities to identify areas for improvement and efficiency gains.

This role requires strong communication skills with the ability to convey technical concepts effectively to diverse stakeholders.

We value collaboration and knowledge sharing within our team and are looking for someone who can facilitate effective interactions and drive productivity.

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