Customer Support Specialist

24 hours ago


Kannur, Kerala, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Support Representative

We are seeking a highly motivated and detail-oriented Customer Support Representative to join our team.

About the Job:

  • This role involves providing top-notch customer service support via phone, email, and chat.
  • You will be the first point of contact for customers with queries or concerns about their bookings.
  • Your primary objective will be to resolve issues efficiently and effectively.
  • You will work closely with drivers and fleets to manage and resolve issues in a timely manner.

Responsibilities:

  • Respond to customer inquiries and resolve complaints in a professional and courteous manner.
  • Communicate effectively with drivers and fleets to ensure seamless ride experiences.
  • Keep detailed records of interactions and follow up as necessary.
  • Develop strong working relationships with suppliers, sales teams, and other stakeholders.

Requirements:

  • 2+ years of experience in customer-facing roles, preferably in the tourism and travel industry.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office Suite.
  • Available to work 24/7, including weekends and holidays.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.


  • Kannur, Kerala, India beBeeSupport Full time ₹ 1,20,000 - ₹ 2,64,000

    Job DescriptionWe are seeking a skilled professional to handle customer support and ensure exceptional customer service. As a Customer Support Specialist, you will provide timely assistance, manage online requests, and resolve customer issues efficiently.This role requires strong communication and interpersonal skills, as well as the ability to work...


  • Kannur, Kerala, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000

    We are seeking a highly skilled professional to join our team in the role of Customer Support Specialist.Job SummaryThis is an exciting opportunity for a talented individual to provide exceptional customer support and resolve technical issues efficiently.The ideal candidate will possess strong communication skills, be able to troubleshoot complex technical...


  • Kannur, Kerala, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 30,00,000

    Customer Service RepresentativeWe are seeking a skilled Customer Support Specialist to join our team. As a key member of our customer-facing team, you will play a critical role in providing exceptional service and support to our customers.Key Responsibilities:Lead qualification: Engage with prospective students to generate leads and assess their interest and...


  • Kannur, Kerala, India beBeeCustomerSupport Full time ₹ 30,000

    Job Description\As a skilled Customer Support Specialist, you will play a crucial role in delivering exceptional customer experiences.You will handle customer inquiries with professionalism and poise, leveraging your excellent communication skills in English to resolve issues efficiently.\This is an exciting opportunity for freshers and experienced...


  • Kannur, Kerala, India beBeeSupport Full time ₹ 60,00,000 - ₹ 80,00,000

    Job OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Specialist.The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in Korean language.This role requires the ability to multitask, work in a fast-paced environment, and provide timely...


  • Kannur, Kerala, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 45,00,000

    Customer Support Specialists play a vital role in ensuring the smooth execution of programs. We are looking for detail-oriented and proactive professionals to join our team.The ideal candidate will work closely with internal teams, learners, and external partners to deliver exceptional results. Key responsibilities include:Supporting end-to-end program...


  • Kannur, Kerala, India beBeeCommunication Full time ₹ 32,000

    Unlock Your Potential as a Customer Service Specialist.Job Description:We are seeking a highly skilled and motivated individual to join our support team as a Customer Service Specialist. As a key member of our team, you will be responsible for providing excellent customer service via voice calls.This is an exciting opportunity for candidates who are looking...

  • Support Specialist

    6 days ago


    Kannur, Kerala, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Support SpecialistWe are seeking a highly skilled and detail-oriented individual to fill the role of Support Specialist.About the Role:The Support Specialist will be responsible for providing exceptional customer service to end-users across the organization.Responsibilities include handling and resolving incidents/service requests via the...


  • Kannur, Kerala, India beBeeSupport Full time ₹ 55,00,000 - ₹ 75,00,000

    We are seeking a highly skilled and enthusiastic customer support specialist to join our team as a non-voice expert.Key Responsibilities:Provide high-quality chat and email support in German.Collaborate effectively with the global gaming industry to deliver exceptional customer experiences.Utilize strong communication skills to resolve customer inquiries...


  • Kannur, Kerala, India beBeeSupport Full time ₹ 30,000

    Job Title: Chat Support SpecialistWe are seeking a skilled Chat Support Specialist to join our team.This is an excellent opportunity for individuals who enjoy helping others and working in a fast-paced environment.As a Chat Support Specialist, you will be responsible for responding to customer inquiries via chat support only, delivering accurate and...