
Project Management Renewal Specialist
11 hours ago
Bharti AXA Life Insurance, a leading life insurance provider in India, offers value-for-money life insurance and savings solutions.
You will play a key role in managing and executing renewal-related projects, coordinating cross-functional teams, and enhancing processes to improve policyholder engagement and retention.
This position requires strong leadership skills, excellent communication, and the ability to drive results through data-driven insights.
The ideal candidate will have experience in project management, customer retention, and data analysis with a strong background in business operations.
You will lead end-to-end planning, execution, and delivery of renewal projects, define scope, timelines, milestones, and deliverables, and monitor SLAs and maintain project documentation.
You will collaborate with various stakeholders, including IT, Finance, Legal, Compliance, Underwriting, and more, serving as the central point of contact for all stakeholders.
You will analyze trends in renewals, lapses, and customer cohorts, create MIS reports, dashboards, and presentations for leadership, and recommend process improvements using data-driven insights.
You will ensure adherence to internal policies and IRDAI regulations, conduct audits and quality checks to maintain high standards, and foster a positive work environment.
Key responsibilities include:
- Manage and execute renewal-related projects
- Coordinate cross-functional teams and enhance processes
- Lead end-to-end planning, execution, and delivery of renewal projects
- Collaborate with various stakeholders
- Analyze trends in renewals, lapses, and customer cohorts
- Ensure adherence to internal policies and IRDAI regulations
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