HR Administrative Support Specialist

4 days ago


Mumbai, Maharashtra, India beBeePayroll Full time ₹ 1,04,000 - ₹ 1,30,878

Are you looking for a challenging role that combines administrative tasks with customer service skills?

Job Description

We are seeking an experienced HR Shared Services Associate to join our team. As a key member of our HR Shared Services team, you will be responsible for providing professional administrative support to colleagues across a broad range of HR queries and processes.

Your primary focus will be on transaction processing in Workday, including onboarding, offboarding, and employee lifecycle changes. You will also be responsible for managing payroll delivery for assigned markets by partnering with payroll vendors to ensure timely and accurate execution each month.

In addition to these responsibilities, you will document all cases in the case management application (ServiceNow) and escalate client service issues to the appropriate party as required.

You will leverage knowledge management solutions and SOPs to complete inquiries and transactions, ensuring consistent application of HR policies and compliance with state, federal, and/or country-specific laws and practices.

This is a fantastic opportunity to develop your skills and knowledge in HR shared services, working closely with internal/external customers, HR colleagues, and stakeholders to ensure timely and professional service delivery.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Graduate with 3+ years of relevant experience or MBA with 2 years of relevant experience.
  • Good proficiency with HRMS tools such as Workday, PeopleSoft, SAP HR, SuccessFactors, or other equivalent systems.
  • Prior experience in global payroll operations is preferred.
  • Proficient in Microsoft Office applications, especially MS Excel.
Benefits

This role offers a competitive salary and benefits package, including opportunities for career growth and development.

Others

We are looking for a motivated and detail-oriented individual who will create a positive experience for all our colleagues. If you are passionate about delivering excellent customer service and have a strong background in HR shared services, we encourage you to apply for this exciting opportunity.



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