Customer Experience Training Manager
3 weeks ago
IGT Solutions is seeking a seasoned professional to spearhead customer experience training initiatives. As a Customer Experience Training Manager, you will be responsible for developing and implementing comprehensive training strategies that enhance the skills of our contact center teams.
Key Responsibilities:- Design and deliver training modules on emotional intelligence, empathy, and engagement aspects of customer service delivery
- Coach and develop trainers to deliver effective coaching that impacts customer outcomes
- Analyze operational insights to identify opportunities, themes, and gaps to upskill team performance
In this role, you will have the opportunity to make a significant impact on our customer experience and drive business growth. If you are a motivated and experienced training professional with a passion for delivering exceptional results, we encourage you to apply.
About the Role:This is a full-time position offering a competitive salary range of $85,000 - $110,000 per year, depending on experience and qualifications.
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Customer Experience Training Professional
3 weeks ago
Bengaluru, Karnataka, India IGT Solutions Full timeJob Title: Customer Experience Training ProfessionalIGT Solutions is seeking a skilled Training Specialist to develop and implement customer experience training programs.Key Responsibilities:Develop comprehensive customer experience training strategies and modules for contact center operations.Design and deliver engaging learning interventions to enhance...
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Customer Experience Ambassador
4 days ago
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Experience Manager
1 month ago
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Customer Experience Advocate
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Bengaluru, Karnataka, India IGT Solutions Full timeOverviewAt IGT Solutions, we are seeking a seasoned professional to lead our customer experience training initiatives. This role is crucial in enhancing the skills of our contact center operations team members, ensuring they deliver exceptional customer experiences.Estimated Salary:$80,000 - $100,000 per yearJob Description:This position requires a proven...
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Training Experience Coach
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Global Travel Experience Manager
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Training Experience Creator
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Customer Experience Strategist
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Experience Coordinator
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Customer Experience Manager
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Customer Experience Improvement Professional
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Customer Experience Manager
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Customer Experience Training Professional
5 days ago
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Customer Experience Leader
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Customer Experience Excellence Director
4 weeks ago
Bengaluru, Karnataka, India IGT Solutions Full timeWe are looking for a seasoned Customer Experience professional to join our team at IGT Solutions in Bangalore. As a Training and Quality Manager, you will play a pivotal role in enhancing customer satisfaction across our contact center operations.Job OverviewThe ideal candidate should have a proven track record of training and coaching large teams for...
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Customer Experience Strategist
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Bengaluru, Karnataka, India The Experience Co. Full timeJob Description:We are seeking a highly skilled Global Hotel Inventory Manager to join our team at The Experience Co. This role will be responsible for managing, curating, and producing exceptional social travel experiences for groups.About the Role:This is an exciting opportunity to join a dynamic and growing company that offers unique travel experiences...
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Transportation Operations Manager
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Customer Experience Coach
5 days ago
Bengaluru, Karnataka, India IGT Solutions Full timeOverviewIGT Solutions is a fast-growing International Travel Servicing Operations company that values exceptional customer experiences. We are seeking an experienced Training Professional to join our team as a Customer Experience Coach.