Senior Technical Specialist

17 hours ago

Mohali, Punjab, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000
Job Overview

We are seeking a skilled technical analyst to join our team and contribute to the design, implementation, and support of business solutions based on Oracle Transportation Management. This role involves working collaboratively with stakeholders to understand program requirements and assist with the evaluation of alternative solutions.

Key Responsibilities
  • Provide technical assistance for the SCO application, including break/fix, how-to expertise, enhancements, monitoring, testing, and troubleshooting.
  • Work with Enterprise Logistics and SCO IT Program/Project Managers to evaluate program requirements and develop effective solutions.
  • Assist with program rollout activities, including business unit and trading partner onboarding, project coordination, status reporting, and communication to program management.
  • Monitor processes to identify trends, analyze predictions, and develop long-range plans to resolve problems and prevent recurrence.
  • Maintain accurate and up-to-date documentation for the SCO system.
Requirements

To succeed in this role, you will need:

  • 2-4 years of IT experience, including implementation of Oracle Transportation Management.
  • Proficiency in OTM, including functional and technical knowledge (setup configuration, order management, shipment management, financials, rates, master data, bulk planning parameters, VPDs, user configuration, screen set development, SQL queries, tracking events, and working with CSV & XML files).
  • Hands-on experience with triage of day-to-day OTM systems issues and providing resolution on complex issues.
  • Broad knowledge and experience with various ERP systems, including Oracle eBusiness Suite (Procurement, Shipping, XML Gateway), BI Publisher, FTI/OAC, OBIEE, and ETL.
  • Working knowledge of EDI and other middleware systems.
  • Excellent customer service orientation, written and verbal communication skills, and ability to present to diverse technical and non-technical audiences.
Benefits

We offer a competitive benefits package, including flexible time off plans, paid parental leave, vacation and holiday leave, and opportunities for career growth and development.

About Us

We are a global company dedicated to sustainability and innovation. Our mission is to create sustainable and efficient spaces through HVACR technologies and reduce carbon emissions. We value diversity, inclusion, and teamwork and offer a collaborative and supportive work environment.

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