Enterprise Lifecycle Support Specialist

2 days ago

Gurgaon, Haryana, India beBeeContract Full time ₹ 15,00,000 - ₹ 1,51,00,000

Are you a skilled professional seeking a new challenge? As a Lifecycle Support Specialist, you will play a pivotal role in driving the adoption and optimization of our Contract Lifecycle Management (CLM) system. Your key responsibilities will include developing and delivering training sessions for users, creating user guides, FAQs, videos, and other materials to support their onboarding process.

Your extensive experience with CLM tools or similar enterprise systems will enable you to serve as the first point of contact for users, addressing their questions, troubleshooting issues, and providing actionable insights to inform system enhancements. You will work closely with system administrators to configure or enhance CLM workflows and templates, ensuring seamless integration and optimal performance.

In addition to these core responsibilities, you will be responsible for monitoring system usage and performance, analyzing data to identify areas for improvement, and recommending enhancements to drive user engagement and efficiency. Your exceptional communication and presentation skills will enable you to effectively convey complex information to stakeholders at all levels, while your experience in training, technical support, and process improvement roles will equip you with the expertise needed to excel in this role.

If you have a Bachelor's degree in Business Administration, Legal Studies, Information Management, Communication, or a related field, and 2+ years of experience working with CLM tools or similar enterprise systems, we encourage you to apply. Your strong analytical and problem-solving skills, combined with your ability to think strategically and collaborate effectively with cross-functional teams, make you an ideal candidate for this position.

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