
Senior Oracle EBS Finance Systems Expert
1 day ago
Job Opportunity
">We are seeking a seasoned Oracle E-Business Suite Finance Techno-Functional Lead to provide critical support for our ongoing operations of the Oracle EBS 12.2.3 platform.
">Key Responsibilities:
- ">
- Deliver advanced technical and functional support for finance modules, including root cause analysis (RCA), issue resolution, and documentation efforts.">
- Requires expertise in both functional and technical aspects of Oracle Finance, with a strong focus on problem-solving.">
- Provide comprehensive techno-functional support for Oracle EBS Finance modules: Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Fixed Assets (FA), EBTax, Vertex, OneSource, and Cash Management.">
- Troubleshoot and resolve incidents and defects across levels 2 and 3 within service-level agreement (SLA) timelines.">
- Conduct root cause analysis (RCA) for recurring and critical incidents to ensure optimal system performance.">
- Develop and maintain accurate functional and technical documentation, standard operating procedures (SOPs), and support guides to enhance user experience.">
- Collaborate with business and IT teams to ensure effective issue tracking and timely resolution, aligning with company goals.">
- Coordinate with cross-functional teams and offshore/onshore resources to facilitate seamless issue management and minimize downtime.">
- Contribute to continuous improvement initiatives by identifying process and performance enhancements to drive operational excellence."]],
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