Technical Infrastructure Leader

2 weeks ago

Ellore, Andhra Pradesh, India beBeeLeadership Full time ₹ 1,80,00,000 - ₹ 2,00,00,000
Job Title: Infrastructure Leadership PositionWe are seeking a highly skilled and experienced professional to lead our team in providing IT support for our application environments.This includes diagnosing, resolving, and analyzing technical issues, as well as identifying and documenting workarounds and providing support for scheduled releases and deployments.The successful candidate will also be responsible for ensuring service requests are handled according to established service levels and performance targets, and managing and providing technical support for our core business application environments to ensure 24/7 availability.Key Responsibilities:
  • Strategic Focus:
    • Provide operational support and continuous improvement of the infrastructure estate and processes for Development and Test environments (System, Load, Performance, UAT) to ensure seamless delivery of applications.
    • Implement automation, process efficiency, and appropriate tooling to reduce cycle times and improve reliability, audit, and traceability for all system deployments across multiple applications.
    • Apply process, best practice, and system build standards consistently and continuously improve upon them.
  • Operational Management:
    • Manage Production environments with the appropriate level of governance and agility.
    • Ensure Production environments are protected by governance, good practice/process, design, and 'fit for purpose' environments, supporting all project and change activity.
  • People Leadership:
    • Provide skilled, capable resources to Project/Change Leads suited to the delivery.
    • Manage a team of Test Environment Engineers & Middleware specialists and support environment management on non-prod environments.
  • Governance & Risk:
    • Ensure percentage and number of SLAs met (Environment Availability, Responsiveness to Requests etc).
    • Percentage of Releases/Deployments to Production without issue.

10+ years of IT experience in relevant technologies or engineering teams.

5+ years of experience in managing projects, services, and engineering teams working on Cloud (Azure), IaaS, PaaS, and other Infra Provisioning services.

Bachelor's degree or higher in Computer Science, Computer Engineering, Management Information Systems, and/or equivalent work experience.

Cloud Fundamentals or advanced cloud/data (Azure cloud preferred) qualification is an advantage.

Prior experience in leading a team of platform engineers and support of large complex 24x7 application environments is essential.

Ability to work on new and emerging technologies as required.

Strong experience in providing technical support of applications in Azure.

Strong experience in implementing CI/CD in multi-branch development model.

Strong experience in optimizing processes using DevOps tooling and integration for applications hosted on both on-prem and Azure.

Strong experience in supporting applications on J2EE, Java, JSP, Apache, and Tomcat.

Strong experience in Supporting multiple Application Servers including JBoss.

Experience supporting complex integrated applications with API.

Experience in automation of tasks using Ansible, Jenkins, GitHub, PowerShell, Python, and Azure DevOps.

Availability to work on call after hours and weekend in a rostered 24x7 environment.

Knowledge of Oracle and SQL Server RDBMS and SQL problem-solving & scripting skills is essential.

Experience with IT Service management within ITSM / ITIL framework.

Sound knowledge of MS Office Products.

High level of problem-solving skills to handle complex software and interface support issues.

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