
Client Support Specialist
1 day ago
As a Client Support Specialist, you will play a key role in ensuring the seamless delivery of our financial solutions to clients worldwide.
Key Responsibilities:- Service Delivery: Perform routine work as per client requests, validate application and system health after maintenance or on an ad-hoc basis to meet client expectations for system availability
- Incident Management: Respond to, investigate, and resolve issues involving production applications and services using documented procedures and solutions, escalating and engaging other support groups as needed
- Problem Solving: Take a methodical approach to identify underlying problems and make recommendations for resolution
- Case Management: Prioritize tickets, regularly update and communicate as needed to resolve issues in a timely manner
- Experience: Experience with Microsoft Office applications, ability to work under pressure, detail-oriented with ability to execute complex technical procedures
- Skills: Good understanding of ITIL framework and service delivery, proven customer service skills, excellent written and verbal communication, ability to work independently
- Education: Qualification in Information Technology or Computer Science is desirable
-
Client Support Specialist
1 week ago
Pune, Maharashtra, India beBeeProjectManagement Full time US$ 80,000 - US$ 1,10,000We connect financial institutions and consumers to one another millions of times a day.Job TitleSr Associate, Client Support SpecialistMain ResponsibilitiesAct as primary contact for clients and internal teams.Takes projects from original concept through final implementation working with resources and customers.Provide continuous project feedback and updates...
-
Client Support Specialist I
2 days ago
Pune, Maharashtra, India ICE Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob DescriptionJob PurposeThe Client Support Specialist I acts as a subject-matter and product-area specialist to provide support to our customer base utilizing Simplifile products, services, platform technologies, and workflows. As an escalation point, the Client Support Specialist I endeavors to deliver complete resolutions in a timely and consistent...
-
Client Support Manager
1 week ago
Pune, Maharashtra, India Landytech Full time ₹ 6,00,000 - ₹ 10,00,000 per yearLandytech is on a mission to revolutionize the way that investment managers, asset owners and their advisors access asset information. Powered by Sesame, an industry-leading investment reporting platform, we are helping clients in over 15 countries make informed investment decisions and deliver insights faster.The company is growing rapidly and it's an...
-
Support Specialist
7 days ago
Pune, Maharashtra, India beBeeCustomerExperience Full time ₹ 80,00,000 - ₹ 1,20,00,000Job Title: Support SpecialistWe are seeking experienced professionals to fill a Support Specialist role with a strong background in supporting large enterprise customers.Provide high-quality support to clients through various channels, including phone, email, and chat.Key Responsibilities:Handle high-volume service requests and incidents with efficiency and...
-
Client Relationship Specialist
7 days ago
Pune, Maharashtra, India beBeeInsurance Full time ₹ 8,00,000 - ₹ 12,00,000Client Relationship SpecialistWe are seeking a skilled Client Relationship Specialist to join our team. As a key member of our organization, you will play a pivotal role in building and maintaining strong relationships with clients to drive business growth.Key Responsibilities:Meet with clients to understand their needs and preferencesAssist customers in...
-
Senior Client Support Specialist
2 days ago
Pune, Maharashtra, India ICE Data Services Full time US$ 90,000 - US$ 1,20,000 per yearJob PurposeThe position requires a professional to support a team of associates providing high-level technical and customer support to clients, internal teams, ensuring their satisfaction and maximizing their experience. Key responsibilities include handling troubleshooting queries, escalating issues, resolving complex problems, and building strong...
-
Client Treasury Onboarding Specialist
7 days ago
Pune, Maharashtra, India beBeeTreasury Full time ₹ 10,00,000 - ₹ 14,00,000Job Title: Client Treasury Onboarding SpecialistAbout the RoleWe are seeking a skilled professional to join our team as a Client Treasury Onboarding Specialist. In this role, you will be responsible for delivering exceptional client support across the entire lifecycle, from onboarding and account maintenance to offboarding.Key ResponsibilitiesManage...
-
Treasury Client Onboarding Specialist
7 days ago
Pune, Maharashtra, India beBeeClientOnboarding Full time ₹ 10,00,000 - ₹ 14,00,000Job Title: Treasury Client Onboarding SpecialistWe are seeking an experienced Treasury Client Onboarding Specialist to join our team. The ideal candidate will have a strong background in client onboarding and account maintenance, with excellent communication skills and the ability to work independently.Manage end-to-end client onboarding, including...
-
Technical Support Specialist
5 days ago
Pune, Maharashtra, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team.Job Description:Provide technical assistance by responding to inquiries regarding errors, problems or questions with program applications.Assist in validating outgoing files for accuracy in data and layout.Help review and edit communication materials...
-
Technical Support Specialist
7 days ago
Pune, Maharashtra, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 18,00,000Job SummaryWe are seeking a dedicated and customer-focused technical support specialist to join our team. This individual will serve as the primary technical resource for supporting and maintaining the VMware Horizon VDI platform across all levels of the support model.The ideal candidate will work closely with infrastructure, security, and application teams...