Escalation Resolution Expert

Dispute Resolution Specialist RoleAbout the Position: The Dispute Resolution Specialist is responsible for managing disputes across all channels, ensuring timely and effective resolution of customer grievances.This role involves leading credit-bureau dispute resolution (RTPL & RFL) and serving as a single point of contact for fraud complaints involving...

OverviewWe are seeking experienced professionals to handle and resolve customer disputes and fraud cases, with a focus on Mastercard chargeback processes.This role is ideal for individuals who excel in analytical problem-solving and have strong communication skills.Key ResponsibilitiesReview, investigate, and resolve fraud and dispute cases according to...

Identity Management Expertise SoughtLocation: RemoteExperience: 3 Plus YearsWe are seeking an experienced Identity Management expert to support, maintain, and enhance our IAM platform. The role involves resolving L2 issues, implementing minor enhancements, and ensuring smooth day-to-day operations.Key Responsibilities:Handle L2 support tickets, troubleshoot,...

Expert Dispute Resolution SpecialistJob Description:As a seasoned expert in dispute resolution, we are seeking an experienced specialist to join our team. The ideal candidate will have a strong background in evaluating project delays, quantifying claims, and preparing robust reports.

Job OverviewThe Role of Data Migration ExpertThis position entails the execution of data migration activities from start to finish.Key Responsibilities include:Implementing and configuring data transformation tools for precise data mapping and verification.Collaborating with cross-functional teams to identify, plan, and execute data migration...

Key Role Summary:We are seeking a highly skilled professional to join our team and help resolve customer complaints in a timely manner.The ideal candidate will have strong communication skills, be able to build rapport with customers and colleagues, and have experience managing complaints in a fast-paced environment.The role involves resolving escalated...

Technical Support Specialist Job DescriptionAs a key member of our support team, you will be responsible for delivering timely and high-quality incident resolution.Key Responsibilities:Engage with customers through phone, email, and chat services to resolve support incidents efficiently.Contact and resolve customer issues within the target service level...

Customer Support Specialist PositionWe are seeking an experienced and skilled professional to fill the role of Customer Support Specialist.Main Responsibilities:Respond promptly to customer inquiries via chat, calls, and email regarding app usage, account issues, payments, and services.Provide empathetic guidance and support for users seeking help with...

Job Title: Machine Condition Monitoring ExpertWe are seeking a skilled professional to join our reliability team as a Machine Condition Monitoring Expert.The ideal candidate will have a background in Mechanical or Electrical Engineering and experience with real-time monitoring of equipment health data.This role involves reviewing alerts, analyzing trends,...

Metadata Manager Job DescriptionPrimary Responsibilities:Optimize metadata upload to API using custom scripts, enhancing data insights through custom dashboards.Develop and enforce data management standards, practices, and technologies across the organization.Establish data connections for relevant schemas, define data steward roles & responsibilities, and...