
Digital Transformation Specialist
1 week ago
We are embarking on a strategic digital transformation journey and seek an innovative problem solver to drive this initiative. This is a fully remote entry-level role for someone passionate about new technology, AI, automation, and digital content creation.
Job DescriptionThis role involves exploring and testing new technologies (AI, RPA, BPA, agents, and digital tools) and recommending practical applications for different departments. You will support the implementation and roll-outs of new systems, including pilot testing, feedback, and user support.
Key Responsibilities- Explore and test new technologies, identifying opportunities for improvement and cost reduction.
- Support the implementation and roll-outs of new systems, ensuring seamless integration and minimal disruption.
- Create high-quality digital training materials, including short videos, tutorials, and guides, to support our Digital Training Academy.
- Document solutions and share knowledge, helping staff adopt new tools with confidence.
- Assist IT with troubleshooting and support when required, providing a bridge between IT, users, and the transformation team.
- Track and monitor licenses and costs for digital tools, flagging opportunities for efficiency.
- A diploma/degree in IT, AI, Computer Science, Digital Media, or related field. (Graduates with strong potential will be considered.)
- Knowledge of or exposure to automation platforms (e.g., UiPath, Microsoft Power Automate, Zapier, or similar).
- Experience using AI tools and agents (ChatGPT, copilots, Auto Gpt or equivalent).
- Digital content creation skills: ability to create training videos, tutorials, and engaging digital learning material using tools like Canva, Camtasia, Adobe, or AI-driven content platforms.
- Basic technical and process troubleshooting skills.
- Strong problem-solving ability, with resilience and a sense of urgency to find practical effective solutions.
- Curiosity and a willingness to experiment with new technologies, able to conduct basic analyses as regards what will add value within the organization.
- Quick learner
- Good communication (verbal and written) skills In English able to explain technical ideas simply and clearly as well as train users with excellent listening skills as to discern user and business needs.
- Sound administrative skills, able to track exploration, learning, roll-outs and licenses with a good memory of what has been explored, communicated and decided on.
- Self-driven, ambitious, and able to work independently.
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