Digital Transformation Expert

5 hours ago

Madurai, Tamil Nadu, India beBeeExpertise Full time ₹ 15,00,000 - ₹ 25,00,000

Job Description

We are seeking a skilled Digital Transformation Expert to drive the successful adoption of our product with clients. The ideal candidate will combine a deep understanding of our platform with excellent communication skills to ensure effective delivery and support.

This role involves working with global customers to identify their training needs, acquire an understanding of customer applications and processes, and derive actionable insights and use cases to improve digital adoption.

The Digital Transformation Expert will manage numerous projects, initiatives, and engagements concurrently, help develop standards and guidelines to ensure consistency in deliverables across projects, and collaborate with cross-functional teams to deliver innovative solutions.

Required Skills and Qualifications

  • 2-6 years of experience in Instructional Design, Technical Writing, Customer Success, Account Management, or Software Development
  • Excellent communication and interpersonal skills, with ability to build relationships with multinational stakeholders
  • In-depth knowledge and proficiency in Salesforce platform, including configuration, implementation, and troubleshooting

Benefits

We offer a collaborative culture, growth opportunities, and a people-first approach that make us one of the most trusted and rewarding workplaces.

About Us

We are a global digital transformation and product engineering company enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions.

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