Strategic Client Advocate

6 days ago

Mumbai, Maharashtra, India beBeeConsultant Full time ₹ 15,00,000 - ₹ 20,00,000
Business Growth Specialist

    We are seeking a skilled Business Growth Specialist to join our team. As a Business Growth Specialist, you will play a key role in driving business success by building strong relationships with clients, conducting needs assessments, and identifying opportunities for growth.

    Key Responsibilities:

  • Client Engagement: Develop and maintain strong relationships with clients, conduct in-depth needs assessments, and understand clients' business goals.
  • Business Analysis: Analyze client business processes, map them to our CRM solution's capabilities, and conduct data analysis to identify trends and insights.
  • Solution Consulting: Develop customized solution proposals, demonstrate the value proposition of our CRM tool, and provide guidance on best practices and industry trends.
  • Project Management: Manage and oversee CRM implementation projects, coordinate with internal teams, and monitor project timelines.
  • Post-Implementation Support: Provide ongoing support and training to clients, monitor client satisfaction, and identify opportunities for upselling and cross-selling.

Required Skills And Qualifications:

  • Proven experience in business analysis, preferably with a focus on SaaS solutions
  • Strong understanding of CRM solutions and their applications
  • Excellent analytical and problem-solving skills
  • Strong communication and presentation skills
  • Ability to build rapport and trust with clients
  • Self-motivated and results-oriented
  • Proficiency in data analysis tools (e.g., Excel, SQL)

Preferred Skills:

  • Experience in the SMB and Enterprise segments
  • Knowledge of industry-specific CRM best practices
  • Certification in CRM or business analysis
  • Familiarity with Rest APIs

 

Why Join Our Team?

    As a Business Growth Specialist, you will have the opportunity to work closely with clients to drive business success. You will be part of a dynamic team that is passionate about delivering exceptional service and innovative solutions.

    In this role, you will develop and implement strategies to drive business growth, improve client satisfaction, and increase revenue. You will also have the opportunity to work with cutting-edge technology and tools to deliver exceptional results.

    If you are a motivated and results-driven professional with a passion for business growth and client success, we encourage you to apply for this exciting opportunity.

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