Service Excellence Manager

Senior Manager Quality Service Excellence & Innovation - 8 Years - Gurgaon Location: GurgaonDiscipline: Quality Control / Quality Assurance / SQEJob type: PermanentContact name: Ananya KadContact email: **********Job ref: 47875Published: about 5 hours agoOverview Are you an experienced professional with a focus on quality control, quality assurance, and...

Customer Experience SpecialistWe are seeking an accomplished Customer Experience Specialist to drive exceptional customer service in our dynamic environment.The ideal candidate will be responsible for delivering superior customer satisfaction, addressing inquiries, and resolving issues promptly.ResponsibilitiesRespond to customer inquiries via various...

Enhance Service Delivery and Customer ExperienceWe are seeking a dedicated and results-driven individual to fill the role of Assistant Manager - Service Performance. The ideal candidate will be instrumental in monitoring customer interactions, leading internal quality audits, and driving operational improvements across all units.Service Delivery &...

Job OverviewThis role involves leading teams to achieve operational excellence by ensuring key performance indicators (KPIs) are met.Team Leadership: Lead and manage teams to drive performance and ensure KPIs like CSAT, AHT, and SLA adherence are met.Process Optimization: Identify areas for process improvement, implement best practices, and drive efficiency...

Job Description:Key Responsibilities:Executive Support: Manage the executive's calendar, schedule meetings, and coordinate travel arrangements. Communication: Act as the primary point of contact between the executive and internal/external stakeholders, responding to emails, phone calls, and inquiries in a timely manner. Meeting Coordination: Prepare...

Job DescriptionThe City Operations Head will lead the launch and day-to-day operations of clinics in the city. This high-impact role is at the forefront of scaling accessible cancer care across India.Key Responsibilities:Lead the planning, execution, and successful launch of new clinics/daycare centers.Manage all aspects of center readiness, including...

Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual/F2F InterviewReach Us Job Types: Full-time, Permanent, FresherPay: ₹26,...

Job Profile – Service Manager (Private Wealth Management)Position: Service ManagerExperience: 1–2 years in Wealth Management / Financial ServicesLocation: GurgaonEmployment Type: Full-timeRole OverviewWe are looking for a dynamic and client-focused Service Manager to join our Wealth Management team. The ideal candidate will have prior experience...

Job Description:Job Summary:Key Responsibilities:Design, develop, and optimize scalable data pipelines using AWS services (e.g., S3, Glue, Redshift, Lambda). Build and maintain ETL/ELT workflows leveraging Databricks and Apache Spark for processing large datasets. Work extensively with Azure data services such as Azure Data Lake, Azure Synapse, Azure Data...

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