
Payment Domain Strategist
2 weeks ago
Seeking a visionary Senior Product Manager to lead the end-to-end strategy, delivery, and scaling of an in-house testing platform aligned with company objectives and payment domain needs.
Key Responsibilities
- Product Vision:
Define the long-term product vision, strategy, and roadmap for the internally built testing platform. Own build scope, MVP definition, and iterative releases with clear success criteria. - Requirements and Experience Design:
Engage internal users and external client stakeholders to capture pain points and desired capabilities; translate insights into actionable PRDs, user stories, and discovery artifacts. Define personas and end-to-end journeys (developer, QA, payment ops, client engineer). - Platform Architecture Partnership:
Partner with Platform/Payments Engineering to shape platform architecture, APIs, and SDKs, data models, and environment strategy (multi-tenant, staging, sandbox, simulators). Prioritize foundational capabilities: protocol simulators (ISO 8583/ISO 20022), EMV, tokenization, digital wallets, 3-DS, network issuer acquirer emulation, data replay, and automation. - Migration and Deprecation:
Lead the transition from legacy in-house tools to the new platform; define parity thresholds, dual-run pilots, data integrity checks, and a staged deprecation plan. Deliver self-serve migration tooling, training, and change communications. - White-label Enablement:
Define branding, theming, tenant isolation, usage metering, audit trails, and customization to support client-facing, white-label deployments. - Delivery Leadership:
Run a disciplined backlog, quarterly planning, and a hybrid delivery model (Agile with milestone gates) across multiple squads, manage dependencies with Infra, Security, and Data. Establish operating cadences, decision logs, and RACI across product/engineering/design. - Observability, Quality, and Operations:
Specify telemetry, analytics, and BI for usage, performance, and test outcomes. Collaborate with Product Operation team on maintaining & supporting SLOs/SLIs, capacity plans, incident response expectations, and runbooks with SRE. - Compliance, Privacy, and Security by Design:
Embed PCI DSS requirements, organizational controls, encryption, key management, data retention, and data residency. - Business Case and TCO:
Build the business case for in-house development vs. alternatives: track TCO, unit economics, and ROI; partner with Finance on budget, resourcing, and cost controls. - Go-to-market and Adoption:
Partner with Marketing, Sales, and Client Success to define value propositions and packaging for client access: enable internal stakeholder onboarding and client activation. - Performance Measurement and Continuous Improvement:
Define and track product KPIs (adoption, efficiency, reliability, migration progress, NPS/CSAT) and drive a continuous improvement roadmap.
The successful candidate will have expertise in product management, technical leadership, and cross-functional collaboration.
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