Customer Service Expert

1 week ago

Pune, Maharashtra, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 27,50,000

**Role Overview:**

We are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative.

This role offers the opportunity to make a meaningful impact in delivering exceptional customer service and contributing to the growth of our dynamic environment.

  • Key Responsibilities:

    • Lead Qualification: Engage with prospective students to generate leads and assess their interest in our courses.
    • Prospective Student Engagement: Establish relationships with prospective students by providing valuable information on course details and career opportunities.
    • Collaboration with Sales Team: Work closely with the Sales Team to ensure seamless lead transitions and smooth conversion into enrolled students.

**Requirements:**

  • 0.5–3 years of experience in customer service or pre-sales.
  • Excellent communication and interpersonal skills.
  • Ability to work in a remote setting.

**About Our Organization:**

We are India's leading skilling platform for microentrepreneurs and creators, impacting over 500,000 learners every month.

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