
Healthcare Customer Service Expert
18 hours ago
Our company is a leading provider of business process outsourcing solutions to the healthcare sector in the United States. We strive to enhance the efficiency and manageability of back-office operations like medical transcription, billing, and document management.
Job Overview:This full-time role for Healthcare Customer Service Experts is based in New Delhi with some flexibility to work from home. The successful candidate will interact with customers to answer inquiries and resolve issues ensuring high customer satisfaction.
Key Responsibilities:- Respond to customer inquiries and resolve issues promptly
- Manage customer support requests and guarantee satisfactory outcomes
- Deliver exceptional customer experiences through effective communication and interpersonal skills
The ideal candidate possesses fluency in Spanish and English, excellent communication and interpersonal skills, and the ability to work independently and as part of a team in a hybrid environment. Prior experience in the healthcare sector is beneficial, along with familiarity with HIPAA regulations and compliance.
Required Skills:- Fluency in Spanish and English
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
A dynamic work environment with opportunities for growth and development. Competitive compensation packages that reflect your value to our organization.
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