
Community Engagement Specialist
3 days ago
We are seeking a highly motivated and dynamic individual to join our team as a Content Associate - Community Building. This role requires exceptional communication skills, a passion for delivering outstanding customer service, and the ability to build and maintain strong relationships with users.
The ideal candidate will be responsible for managing day-to-day communication with users, scaling daily active users on the app, and implementing strategies for the upskilling and monetization of matchmakers, content creators, and moderators.
Key Responsibilities:
- Serve as the primary point of contact for users.
- Scale daily active users on the app.
- Implement strategies for the upskilling and monetization of matchmakers, content creators, and moderators.
- Work closely with the product team to launch and optimize new features focused on user engagement, retention, and monetization.
- Create and nurture micro-influencers within the ecosystem.
- Stay up to date with new social media trends, insights, and best practices.
- Manage and support different speaking communities.
Requirements:
- Minimum of 1 year of experience in operations, campaign, or community management.
- Strong interpersonal and communication skills.
- Strong understanding of regional culture and language.
- Proven ability to work with language-specific content/creators.
- Familiarity with app-based user engagement metrics and tools.
- Demonstrated ability to take ownership of projects.
This role operates six days a week.
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