Guest Relations Manager

A Guest Relations Executive in a resort is responsible for ensuring a positive experience for guests by addressing their needs and concerns. This role involves a combination of customer service, communication, and problem-solving skills. Here are the key responsibilities of a Guest Relations Executive in a resort:Welcome and Check-in:- Greet guests upon...

A Guest Relations Executive in a resort is responsible for ensuring a positive experience for guests by addressing their needs and concerns. This role involves a combination of customer service, communication, and problem-solving skills. Here are the key responsibilities of a Guest Relations Executive in a resort: Welcome and Check-in: Greet guests upon...

A Guest Relations Executive in a resort is responsible for ensuring a positive experience for guests by addressing their needs and concerns. This role involves a combination of customer service, communication, and problem-solving skills. Here are the key responsibilities of a Guest Relations Executive in a resort:Welcome and Check-in:Greet guests upon...

Additional InformationJob Number Job CategoryHousekeeping & LaundryLocationKochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India, 682024ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned...

Customer Experience Specialist Job Description:We are seeking a highly motivated and organized Customer Experience Specialist to ensure our guests have a comfortable and memorable stay.Key Responsibilities:Clean and maintain guest rooms, public areas, and back-of-house spaces to the highest standards of cleanliness and hygiene.Respond promptly and...

Responsibilities:* Manage guest requests and complaints promptly* Greet guests upon arrival and departure* Maintain cleanliness and organization of front desk area* Assist with check-ins/checkouts efficientlyAccessible workspace

Description You will be responsible to provide an excellent and consistent level of service to your customers The Guest Service Officer is responsible to assist with guest services in various areas of the hotel such as reception executive floor communication center or concierge Qualifications Ideally with a relevant degree or diploma in Hospitality or...

Job DescriptionPrimary ResponsibilitiesResponsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitorsMaintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded.Motivate and develop Reception team to ensure smooth functioning...

Respond promptly to requests from guests and other departments Identify and report preventative or other maintenance issues in public areas or guest rooms Post caution signs Contact other departments directly for urgent repairs Deliver guest requests and set up furniture items in guest rooms as requested Remove items from hallways and transport to...

Guest Service ProfessionalThis role focuses on delivering exceptional customer experiences and ensuring seamless interactions between departments.Collaborate with various teams for coordinated work and effective communication.Maintain high standards of service quality, adhering to hotel policies and procedures.Key responsibilities include:Supporting the team...