
Regional Operations Manager Position
2 days ago
Job Role:
We are seeking an experienced Operations Director to manage a cluster/region with 10-15 properties, each having 40-50 keys.
Key Responsibilities:
- Ensure exceptional service quality is delivered to guests.
- Oversee regional operations, adhering to industry-defined standards in all departments.
- Conduct regular audits to monitor service quality and implement corrective actions.
- Sustain operational efficiency by adequate resource allocation and cost-effective strategies.
- Enhance guest satisfaction by addressing escalations and implementing service improvements.
Qualifications
- Bachelor's or Master's degree in Hospitality Management.
- Min. 6 years of experience in the hospitality industry, with extensive operational experience in managing multiple properties or regions.
- A proven track record of successfully scaling teams and managing diverse operations in a fast-paced environment.
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