DC Operations Manager

WHAT YOU'LL DO

As the DC Operations Manager for 3PL Operated DCs, you will monitor and guide our 3PL partner to run efficient DC operations from inbound to outbound, ensuring service levels, compliance and driving continuous improvements in line with the set targets for service, efficiency and cost.

RESPONSIBILITIES:

• Monitoring 3PL DC inbound & outbound departments to maximize operational excellence, inventory accuracy, quality, efficiency and productivity for ops activities, Inb./outbound, VAS, returns, moves, garment care and NCG,
• Follow up the overall profitability based on cost effectiveness through accurate planning & budget follow up and by using cost saving initiatives
• Lead the H&M department teams to ensure logistic capacity needs in alignment with DC Mgr., where needed (based on forecast of regional flows & quantities; DC Manager to align with Regional Log. Sales & Ops, if needed).
• Monitoring and planning with 3PL management team to recruit, develop and retain workforce for Inbound and outbound according to capability needs and forecasted capacity requirements.
• Proactively identify improvement opportunities for operation activities to enhance operational performance and development.
• Follow up sustainability standards and strive to minimize Co2 emission

Please refer to the attached role description for further details.

WHO YOU'LL WORK WITH​​

As the DC Operations Manager, your key collaborating partners will be DC Manager/ DC Controlling Manager, DC Business Experts/ Advanced user, Import / Export Manager, Transp. Manager/ Facility, Safety, Security Manager, Project Mgr./ Cross functional dept and 3PL business partner.

WHO YOU ARE​​

We are looking for people who have …

• Strong operational 3PL logistics expertise
• Deep understanding of end-to-end DC processes and garment flow, service level agreement with 3PL.
• Solid knowledge in regional and global operational logistics standards, service level promise (online/ stores), as well as sustainability targets
• Strong communication & coordination skills
• Holistic view to look at the bigger perspective with a visionary approach
• Ability to encourage collaboration, co-creation and people development by empowering others
• Agile mindset with a positive attitude to change and meaningful growth
• Inclusive & empathetic towards others whilst encourage. diversity
• Self awareness, understanding your impact on others and contribution to the whole group

WHO WE ARE​​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​ ​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​ ​

WHY YOU'LL LOVE WORKING HERE ​​

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​​

• You will receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories
• We are an inclusive company where you are encouraged to be yourself at work

JOIN US​​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.​​

Take the next step in your career together with us. The journey starts here.​​

​​*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​​

This is a full-time position, reporting to Regional Sales & Warehouse Operations Manager.

This position is based at the Tal - Bhiwandi, Thane, Maharashtra, India.

Apply by sending in your CV in English as soon as possible, but no later than July 22, 2025. Due to data policies, we only accept applications through career page.