
Collection Operations Manager
1 week ago
Job Title: Collection Operations Manager
Job Summary
We are seeking a detail-oriented and organized Collection Operations Manager to join our team. As a key member of our operations department, you will be responsible for overseeing the daily activities of the collection team, ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities
- Bounce MIS Reports: Prepare and send Bounce MIS reports to respective branches on a regular basis, including trends and percentage analysis.
- Daily Collection Efficiency Tracker: Publish daily collection efficiency tracker to monitor and report performance.
- Collections Insights: Maintain and publish a collection intensity report, providing insights on collection efforts.
Additional Responsibilities
- Bounce & Penal Collections: Prepare dashboards for Bounce & Penal collections to track and analyze trends.
- MIS Reports: Generate roll-forward, roll-back, and normalization MIS reports to ensure smooth tracking of collections.
- Inventory Reports: Prepare bucket-wise inventory reports and compare them with the same time last month's data.
- Performance Efficiency Reports: Create and track performance efficiency reports based on the same time last month's comparison.
Other Key Responsibilities
- Collector Allocation: Monitor and track collector-wise allocation and efficiency reports.
- Incentives Reports: Prepare and publish CCLM, BCM, Telecaller, and RM incentives reports.
- Dashboard Maintenance: Develop and maintain various dashboards and MIS related to collections.
Requirements
- Strong organizational and analytical skills.
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Excellent communication and problem-solving skills.
This is a challenging yet rewarding role for an individual who thrives in a fast-paced environment and is passionate about collections. If you are a results-driven professional looking to take your career to the next level, we encourage you to apply.
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