Senior Domain Capability Developer

3 days ago

Noida, Uttar Pradesh, India beBeeDomainExpert Full time ₹ 18,14,000 - ₹ 21,80,000
Job Description:

This role involves leading initiatives for developing domain and Data & AI capabilities across Insurance functions. You will engage with leadership to define domain/digital capability development requirements, generate buy-in, rally internal and external stakeholders towards building the right capabilities for the vertical in context of Digital Ops.

Key Responsibilities Include:

  • Lead initiatives for developing domain and Data & AI capabilities across Insurance functions
  • Engage with leadership to define domain/digital capability development requirements
  • Manage the change program to institutionalize domain capabilities
  • Identify, source, and deploy tools, systems, and resources needed by the company for ongoing development of domain capabilities
  • Plan and deploy capability development curriculum, certifications, and calendar
  • Curate learning resources on domain and digital capabilities from the open ecosystem available online and offline
  • Drive domain and digital thought leadership through focused research, articles, case studies, industry interactions, and point-of-view sessions both internally and externally
  • Identifying the gaps between the desired state and the current state of knowledge and developing customized training curriculum that is scalable and provides EXL a competitive edge
  • Training need analysis, researching, designing, and developing content such as module outlines, presentations, trainer's guide, participant's guides, and other training material
  • Designing training aids like activities, role plays, case studies, etc. to make the training session livelier and more interactive
  • Ensuring that the quality of content is maintained as per the targets assigned and should be in accordance with internal standards
  • Identification of appropriate methodology for the implementation of training
  • Ensure training and certification of trainers on the training modules
  • Managing training material and content - regular reviews and updation
  • End-to-end management of training programs i.e. Scheduling, Reporting, Dashboards, assessments, etc.
  • Delivery of pre-process domain trainings across verticals and curation of customized domain content inline with upcoming new business areas and Geos, also in F&A domain specifically
  • Lead and represent domain capabilities and offering with external and internal stakeholders
  • Maintain and ensure timely data collection, reporting to Business units and other internal stakeholders, as needed

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