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Voice of Customer
3 weeks ago
The ideal candidate will have experience in customer-facing roles, with a proven track record of collecting and analyzing feedback to drive business decisions.
- Key Responsibilities:
- Collect and analyze customer feedback to identify areas for improvement
- Develop and implement process improvements based on customer insights
- Collaborate with cross-functional teams to drive business outcomes
- Provide data-driven recommendations to senior leadership
Required Skills and Qualifications:
- Experience working with customers in a VOC role
- Proven analytical skills, with ability to collect and analyze large datasets
- Strong communication and collaboration skills
- Bachelor's degree in Business Administration, Marketing, or related field
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Additional Information:
- Exp Range: 3-6 Yrs
- Location: Chennai
- Notice Period: Immediate to 15 days only
- Primary Skills: VOC, Medallia, Power point, Excel, Data analyst