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Voice of Customer

3 weeks ago


Aurangabad, Maharashtra, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: Voice of Customer (VOC)

The ideal candidate will have experience in customer-facing roles, with a proven track record of collecting and analyzing feedback to drive business decisions.

  • Key Responsibilities:
  • Collect and analyze customer feedback to identify areas for improvement
  • Develop and implement process improvements based on customer insights
  • Collaborate with cross-functional teams to drive business outcomes
  • Provide data-driven recommendations to senior leadership

Required Skills and Qualifications:

  • Experience working with customers in a VOC role
  • Proven analytical skills, with ability to collect and analyze large datasets
  • Strong communication and collaboration skills
  • Bachelor's degree in Business Administration, Marketing, or related field

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Additional Information:

  • Exp Range: 3-6 Yrs
  • Location: Chennai
  • Notice Period: Immediate to 15 days only
  • Primary Skills: VOC, Medallia, Power point, Excel, Data analyst