Senior Relationship Builder

2 weeks ago


Noida, Uttar Pradesh, India beBeeStrategic Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

Key Account Manager Job Description

Are you a seasoned professional with a passion for building and maintaining strong relationships with high-value clients? Do you have a track record of driving revenue growth through strategic account management?

We are seeking an experienced Key Account Manager to join our team. In this role, you will be responsible for developing and executing account strategies that meet the evolving needs of our clients.

Job Description:

As a Key Account Manager, you will be the primary point of contact for key clients, building strong, long-term relationships to ensure high levels of client satisfaction and retention.

You will leverage your expertise in relationship management and sales to cross-sell and upsell products and services that meet the evolving needs of our clients.

Responsibilities:

  • Manage and nurture relationships with existing clients to ensure their satisfaction and drive long-term partnerships.
  • Develop and implement account strategies for each client, focusing on identifying opportunities for growth through cross-selling and upselling.
  • Proactively manage client portfolios by identifying potential risks, needs for improvement, and areas of opportunity.
  • Work closely with internal teams (sales, product, customer support, etc.) to ensure that the client's needs are met and exceeded.
  • Present new solutions and innovative products to clients, articulating how they can solve their business challenges.

Required Skills and Qualifications:

  • 5+ years of experience in Key Account Management, Client Success, or Sales, ideally within SAAS industry.
  • Proven track record of managing high-value accounts and driving growth through cross-selling and upselling.
  • Strong communication and interpersonal skills, with the ability to influence, negotiate, and build trust with C-level executives and key stakeholders.
  • Ability to manage multiple accounts simultaneously while ensuring each client's needs are met.

Benefits:

  • Competitive salary and bonus structure.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.

Others:

  • Client retention rate.
  • Revenue growth through upselling and cross-selling.
  • Client satisfaction and Net Promoter Score (NPS).
  • Account health and product adoption metrics.


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