Customer Success Advocate

1 day ago

Chennai, Tamil Nadu, India beBeeEngagement Full time ₹ 5,00,000 - ₹ 10,00,000

Customer Success Advocate

We are seeking a skilled professional to engage with customers through effective communication, building long-lasting relationships and providing timely solutions to their inquiries.

Main Responsibilities:

  • Customer Engagement: Employ persuasive communication techniques to highlight the value proposition of our products and services.
  • Sales Performance: Work towards achieving and exceeding sales targets by utilizing consultative selling techniques to understand customer needs and recommend suitable products.
  • Relationship Building: Develop strong, long-lasting relationships with customers through regular follow-ups and personalized communication.
  • Query Resolution: Address customer inquiries and concerns, providing timely and accurate information.
  • Product Knowledge: Maintain a deep understanding of product offerings and effectively communicate their features and benefits to customers.
  • Record Keeping: Maintain accurate and up-to-date records of all interactions with customers in our CRM system.
  • Reporting: Provide regular reports on sales performance, activities, and challenges.

Desirable Skills:

  • Proven experience in sales conversion, preferably in the relevant sector.
  • Excellent communication skills with a clear and persuasive approach.
  • Strong interpersonal skills and the ability to build rapport with customers.
  • Results-driven and able to meet and exceed sales targets.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.

About Us

Our organization offers a dynamic and supportive work environment that encourages growth and development.

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