Customer Success Manager At Chennai
1 day ago
Job Overview As a Customer Success Manager you will be the primary point of contact for our valued clients ensuring they derive maximum value from our products and services Your role will involve working closely with customers to understand their needs provide expert guidance and facilitate successful product adoption and usage You will play a crucial role in building and maintaining strong relationships driving customer satisfaction and contributing to our overall success Responsibilities Lead onboarding sessions for new customers ensuring a smooth transition and effective use of our products Develop and deliver training materials and sessions to enhance user proficiency Build and maintain strong long-lasting customer relationships Serve as a trusted advisor addressing customer concerns and providing solutions to enhance their experience with our products Monitor customer engagement and product usage Proactively identify opportunities for increasing adoption and utilization of our products Act as the point of escalation for complex issues Collaborate with cross-functional teams including Product Support and Sales to resolve customer challenges and ensure timely solutions Gather customer feedback and insights to drive product improvements and inform the development roadmap Advocate for customer needs and contribute to the creation of customer-centric solutions Develop and execute customer success plans tailored to each customer s needs and goals Track and report on key performance indicators KPIs to measure success and identify areas for improvement Support the renewal process by ensuring continued customer satisfaction Identify opportunities for upselling or cross-selling additional products or services based on customer needs Requirements Minimum of 2-8 years of experience in a Customer Success Account Management or related role preferably in the IT security or software industry Willing to work in US shift Strong interpersonal and communication skills with the ability to build relationships at all levels of an organization Excellent problem-solving abilities and a proactive customer-centric approach Familiarity with IT security products and concepts is a plus Ability to quickly learn and understand complex technical products and solutions Comfortable using CRM software e g Salesforce customer success platforms and other relevant tools Basic technical understanding of software and security solutions is advantageous Bachelor s degree in Business Technology or a related field Relevant certifications or continued education in customer success or IT security is a plus
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Customer Success Manager
5 days ago
tamil nadu, India Crayon Data Full timeRole: Customer Success ManagerExperience: 5 to 7 yearsLocation: Chennai (40–50% travel to Riyadh)Role OverviewWe’re looking for a Customer Success Manager with a strong background in data, analytics, or AI-driven platforms. In this role, you will act as the bridge between enterprise clients and Crayon’s AI agentic solutions translating business...
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Customer Success Manager
5 days ago
tamil nadu, India Crayon Data Full timeRole: Customer Success Manager Experience: 5 to 7 years Location: Chennai (40–50% travel to Riyadh) Role Overview We’re looking for a Customer Success Manager with a strong background in data, analytics, or AI-driven platforms. In this role, you will act as the bridge between enterprise clients and Crayon’s AI agentic solutions translating business...
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Customer Success Manager
4 days ago
tamil nadu, India Crayon Data Full timeRole: Customer Success Manager Experience: 5 to 7 years Location: Chennai (40–50% travel to Riyadh) Role Overview We’re looking for a Customer Success Manager with a strong background in data, analytics, or AI-driven platforms. In this role, you will act as the bridge between enterprise clients and Crayon’s AI agentic solutions translating business...
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Apm (Interior), 2-3 Yr Exp,chennai
4 days ago
Chennai, Tamil Nadu, India Asst Manager HR Full time**Assistant Project Manager, 2-3 yr exp,Chennai** Position: Assistant Project Manager Location: Chennai Educational Qualification: B.Tech Civil/ Interior Designing Experience Required:2-4 yrs exp in site supervision of Interior Designing works is a must. Skill Set: Site Management, Team Management etc - **Salary: 20000-40000**_ - **Industry: Interior...
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Chennai, Tamil Nadu, India Asst Manager HR Full time**Electrical Executive, 2+ yrs exp, Chennai** - **Job Title: Electrical - Executive**_ - **Location: Chennai - Ambattur**_ - **Industry: Spices Manufacturing**_ - **Salary: Best in the industry**_ Education: Diploma or Degree in Electrical & Electronics Engineering (Having Electrical B License, C license is preferred) Application Question(s): - Do you...
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Customer Success Manager
2 weeks ago
Chennai, Tamil Nadu, India Pando Full timePando is a global leader in supply chain technology building the world s quickest time-to-value Fulfillment Cloud platform Pando s Fulfillment Cloud provides manufacturers retailers and 3PLs with a single pane of glass to streamline end-to-end purchase order fulfillment and customer order fulfillment to improve service levels reduce carbon footprint and...
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Customer Success Intern for Silver Team
4 days ago
Chennai, Tamil Nadu, India Disprz Full timeProfile || Roles and responsibilities || Reward expectation as below: **Join Disprz as a Customer Success Intern!** Are you passionate about customer engagement and problem-solving? Do you thrive in a fast-paced environment and love making an impact? If yes, we’re looking for you! **What You’ll Do**: **Customer-Centric Approach** - Enhance customer...
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Customer Success Specialist
4 days ago
Chennai, Tamil Nadu, India GESTAMP AUTOMOTIVE CHENNAI PVT LTD Full time ₹ 6,30,000 - ₹ 15,68,037 per yearA Customer Success Specialist's job is to manage the customer relationship post-sale, ensuring they gain maximum value from the product and are satisfied, which promotes retention and growth for the company. Key responsibilities include client onboarding, providing product training and support, monitoring customer health and engagement, resolving issues,...
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Customer Success Manager
4 days ago
Kolathur, Chennai, Tamil Nadu, India SkillPlan Full time ₹ 1,80,000 - ₹ 4,20,000 per yearJob Title: Customer Success ManagerLocation: [Remote/On-site/Hybrid]Department: Customer SuccessReports To: Director of Customer SuccessJob Summary:The Customer Success Manager (CSM) is responsible for ensuring customers achieve their desired outcomes while using our product/service. By building strong relationships, understanding customer goals, and driving...
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Customer Success Manager
2 weeks ago
Chennai, Tamil Nadu, India pando Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJob Description Job Information Date Opened: 10/27/2025Job Type: Full timeIndustry: Software ProductCity: ChennaiState/Province: Tamil NaduCountry: IndiaZip/Postal Code: 600017 Pando is a global leader in supply chain technology, building the world's quickest time-to-value Fulfillment Cloud platform. Pandos Fulfillment Cloud provides manufacturers,...
