Global Customer Insights Lead
5 days ago
Job Summary
We are seeking a highly skilled Global Customer Insights Lead to join our Commercial – GBS team in Bangalore, India. As a key member of our team, you will be responsible for driving high-quality primary market research for key products, portfolios, and areas of interest on a country, regional, and global level.
Key Responsibilities
- Develop and maintain strong partnerships with key stakeholders across HQ, Regions, and Top-10 affiliates to ensure alignment and successful attainment of common targets.
- Utilize your industry knowledge to drive best-in-class results and improve processes and systems. Communicate complex scientific, medical, and commercial information to stakeholders at various levels.
- Lead external vendors and challenge them on the rationale behind insights, approach, and overall quality of deliverables.
- Operate with a high level of independence in operational decisions.
Requirements
- 8+ years of pertinent experience in customer insights or consulting within the healthcare or pharmaceutical sectors.
- Education from premier (Tier 1) institutions, holding a master's degree in science or management, either from India or abroad are preferred.
- Strong stakeholder management experience. Atleast 50% of experience in front-end or client facing role involving direct interaction with global or regional brand/commercial/strategy teams or end-users of customer insights or senior leadership.
- Strong team player, with experience of coaching or collaborating with internal or external teams like vendors.
- Exceptional interpersonal and communication skills to effectively navigate a diverse, and international matrix environment.
- Good presentation skills, with demonstrated ability to structure presentations and convey compelling narratives. A keen eye for detail and the ability to elevate data to insights.
- Minimum 1.5 years of experience in the current role.
About the Department
The Commercial – GBS unit is responsible for driving deliverables for multiple Corporate Vice President (CVP) areas within Commercial – GBS. This includes Insulin, GLP-1 and Obesity Marketing, Market Access, Insights, and Commercial Operations. Located in Bangalore, India, our team is dynamic and fast-paced, working together to make a difference in the lives of patients worldwide.
-
Global Customer Insights Lead
2 days ago
Bengaluru, Karnataka, India Novo Nordisk Full timeAbout the RoleWe are seeking an experienced professional to join our Commercial – GBS team as an Associate Lead – Global Customer Insights. In this role, you will be responsible for driving high-quality primary market research for key products, portfolios, and areas of interest on a country, regional, and global level.Key ResponsibilitiesDevelop and...
-
Associate Lead Global Customer Insights
1 week ago
Bengaluru, Karnataka, India Novo Nordisk Full timeAbout the RoleWe are seeking an Associate Lead - Global Customer Insights to join our vibrant and fast-moving Commercial – GBS team in Bangalore, India. As a key member of our team, you will be responsible for driving high-quality primary market research for key products, portfolios, and areas of interest on a country, regional, and global level.Key...
-
Global Customer Insights Associate Lead
6 days ago
Bengaluru, Karnataka, India Novo Nordisk Full timeAbout the RoleWe are seeking an Associate Lead - Global Customer Insights to join our vibrant and fast-moving Commercial – GBS team in Bangalore, India. As a key member of our team, you will drive high-quality primary market research for key products, portfolios, and areas of interest on a country, regional, and global level.Key ResponsibilitiesDevelop and...
-
Associate Lead
1 week ago
Bengaluru, Karnataka, India Novo Nordisk Full timeAbout the RoleWe are seeking a highly skilled Associate Lead - Global Customer Insights to join our Commercial - GBS unit in Bangalore, India. As a key member of our team, you will be responsible for driving high-quality primary market research for key products, portfolios, and areas of interest on a country, regional, and global level.Key...
-
Global Customer Insights Associate Lead
1 week ago
Bengaluru, Karnataka, India Novo Nordisk AS Full timeAbout the RoleWe are seeking an Associate Lead - Global Customer Insights to join our Commercial - GBS team in Bangalore, India. As a key member of our team, you will drive high-quality primary market research, develop strong partnerships with stakeholders, and utilize your industry knowledge to drive best-in-class results.Key ResponsibilitiesDrive...
-
Global Customer Insights Associate Lead
5 days ago
Bengaluru, Karnataka, India Novo Nordisk Full timeAbout the RoleWe are seeking an Associate Lead - Global Customer Insights to join our Commercial – GBS team in Bangalore, India. As a key member of our team, you will drive high-quality primary market research for key products, portfolios, and areas of interest on a country, regional, and global level.Key ResponsibilitiesDevelop and maintain strong...
-
Global Customer Insights Associate Lead
2 days ago
Bengaluru, Karnataka, India Novo Nordisk Full timeAbout the RoleAs a Senior Customer Insights Manager at Novo Nordisk, you will drive high-quality primary market research for key products, portfolios, and areas of interest on a country, regional, and global level. You will develop and maintain strong partnerships with key stakeholders across HQ, Regions, and Top-10 affiliates to ensure alignment and...
-
Associate Director
7 days ago
Bengaluru, Karnataka, India Novo Nordisk Full timeAbout the RoleThe PositionAs a Senior Lead – Global Customer Insights at Novo Nordisk, you will drive high-quality primary market research for key products, portfolios, and areas of interest on a country, regional, and global level. You will develop and maintain strong partnerships with key stakeholders across HQ, Regions, and Top-10 affiliates to ensure...
-
Global Forecasting Lead
1 week ago
Bengaluru, Karnataka, India Novo Nordisk Full timeAbout the RoleWe are seeking a highly skilled Global Forecasting Lead to join our Obesity Strategy & Insights area. As a key member of our team, you will be responsible for leading the preparation of high-quality forecasts for key products on a regional and/or global level, including LTF, Spring Review (SR), Gate passage, and supporting Business Development...
-
Marketing Insights and Operations Manager
1 week ago
Bengaluru, Karnataka, India Zeta Global Full timeJob Title: Marketing Insights and Operations ManagerWe are seeking a highly skilled Marketing Insights and Operations Manager to join our team at Zeta Global. As a key member of our marketing organization, you will be responsible for driving business growth through data-driven insights and strategic marketing operations.Key Responsibilities:Analyze large...
-
Global Forecasting Lead
2 days ago
Bengaluru, Karnataka, India Novo Nordisk AS Full timeJob SummaryWe are seeking a highly skilled Global Forecasting Lead to join our Obesity Strategy & Insights area. As a key member of our team, you will be responsible for leading the preparation of high-quality forecasts for key products on a regional and/or global level.Key ResponsibilitiesLead the preparation of high-quality forecasts for key products on a...
-
Customer Service Team Lead
1 week ago
Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full timeKey Responsibilities:As a key member of our team, you will be responsible for managing a team of representatives who provide exceptional customer support.Leadership and Team Management:Oversee the customer service process to ensure seamless delivery of support services.Develop and implement policies and procedures to enhance customer satisfaction.Plan and...
-
Brand and Customer Insight Analyst
7 days ago
Bengaluru, Karnataka, India H&M Group Full timeJob DescriptionAs a Brand and Customer Insight Analyst at H&M Group, you will play a crucial role in driving business growth and enhancing brand perception by analyzing consumer and customer behavior, market trends, and brand performance.Key ResponsibilitiesConduct in-depth analysis of consumer behavior and evaluate the perception of the brand in the market...
-
Senior Customer Journey Insights Manager
2 days ago
Bengaluru, Karnataka, India ASSPL - Karnataka Full timeJob SummaryASSPL - Karnataka is seeking a highly skilled Senior Customer Journey Insights Manager to join our team. As a key member of our organization, you will be responsible for leading customer research studies, analyzing data, and providing actionable insights to drive business decisions.Key Responsibilities Plan, scope, and prioritize customer research...
-
Lead - Business Insight
1 week ago
Bengaluru, Karnataka, India InMobi Full timeAbout InMobiInMobi is a leading technology company that specializes in creating innovative consumer experiences using technology. Our mission is to empower businesses to connect with their customers in meaningful ways, driving growth and success.Job Title: Lead - Business InsightWe are seeking a highly skilled and experienced Lead - Business Insight to join...
-
Marketing Insights and Operations Specialist
2 days ago
Bengaluru, Karnataka, India Zeta Global Full timeWe are seeking a highly skilled Marketing Insights and Operations Specialist to join our team at Zeta Global. As a key member of our Marketing Insights & Operations team, you will be responsible for taking our Opportunity Explorer suite of products to the next level. Your primary focus will be on supporting the team in ongoing product rollouts, developing...
-
Retail Measurement Insights Lead
1 week ago
Bengaluru, Karnataka, India NielsenIQ Full time{"title": "Retail Measurement Insights Lead", "description": "Job SummaryWe are seeking a highly skilled Retail Measurement Insights Lead to join our team at NielsenIQ. As a key member of our client insights team, you will be responsible for delivering retail measurement insights and analysis to our clients in India.Main ResponsibilitiesOwn and lead Retail...
-
Retail Measurement Insights Lead
6 days ago
Bengaluru, Karnataka, India NielsenIQ Full timeAbout this role:This position will be responsible for delivering retail measurement insights and analysis to clients in India.Main responsibilities include:Leading retail measurement analysis and insights for a set of clients in the FMCG industry across customers in India.Collaborating with the Consulting Lead to own and lead category review presentations,...
-
Senior Manager Research and Insights Lead
7 days ago
Bengaluru, Karnataka, India Flipkart Full timeSenior Manager Research and InsightsAs a key member of the Flipkart team, you will be responsible for driving customer-centricity across the organization. This role will play a pivotal role in shaping the strategic direction of the company by leveraging internal and external data and market trends to provide actionable insights.Key...
-
Global Talent Insights Analyst
2 days ago
Bengaluru, Karnataka, India Nielsen Full timeRole OverviewAs a Talent Analyst at Nielsen, you will be responsible for managing recruitment data and providing strategic insights to support our organizational objectives. Your role will involve collaboration with internal and external partners to ensure data accuracy and contribute to data-driven recruitment strategies.Key ResponsibilitiesManage and...