Product Development Associate

4 days ago

Chennai, Tamil Nadu, India Datazoic Full time
{"title":"Product Specialist Trainee Position Overview","content":"

Datazoic is an innovative FinTech growth-stage startup that empowers Wall Street capital market firms with powerful, actionable data analytics for intelligent, real-time decision-making.

Our flagship product, Prism, is a one-stop shop for all data needs, where CRM meets Business Intelligence and Business Intelligence meets AI, and AI drives CRM. Prism is a CRM/Predictive Analytics platform designed for full-service Investment Banks and Asset Management firms, with a user base extending to over 1500 users across multiple large Wall Street sell-side firms.

As a Product Specialist Trainee at Datazoic, you will be the bridge between our clients' needs and our product offerings. In this role, you will work closely with internal teams to ensure optimal product delivery and customer satisfaction.

This position offers a unique opportunity to gain hands-on experience and develop expertise in product management.


Key Responsibilities
  • Product Knowledge: Immerse yourself in our business domain and products, developing a deep understanding of how our solutions address customer challenges and stay updated on product features and benefits.
  • Customer Support: Serve as a key resource for customers and internal teams by handling product-related inquiries, troubleshooting issues, and collecting valuable feedback.
  • Product Development: Collaborate with the Product Management team to refine and enhance products, assisting in drafting product specifications, coordinating testing phases, and evaluating product performance.
  • Documentation: Contribute to the creation and maintenance of comprehensive product documentation, including user guides, technical specifications, and training materials.
  • Cross-functional Collaboration: Work effectively with departments such as Quality Assurance, Product Development, Customer Success, and the Service Desk team to ensure seamless product launches and alignment across functions.

Qualifications
  • Education: MBA with a specialization in Business Analysis or Finance, preferred.
  • Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and basic knowledge of product management principles, advantageous.
  • Communication: Exceptional written and verbal communication skills with the ability to articulate complex information clearly and effectively.
  • Work Environment: Willingness to work from the office and collaborate closely with team members on-site.

Industry Keywords

crm, management, communication


Datazoic is an equal opportunities employer.


Please note that this is a challenging role that requires dedication and a passion for product management.


","keywords":"crm, management, communication"}

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