Senior Product Analytics Associate
3 weeks ago
About the Role:
We are seeking a highly skilled Product Analytics Senior Associate to join our team at Athenahealth. As a key member of our product team, you will be responsible for driving improvement and value in our product by providing relevant and timely data, analytics, and insights.
Key Responsibilities:
- Partner with Product Management to determine measures of success and guide good usage of outcome-driven metrics.
- Pull user, transaction, and other data from complex systems to format into reports and analyses for Product Managers.
- Synthesize results to determine success or failure of experiments and make recommendations on go-forward plans.
- Create and maintain easy-to-use visuals (e.g., dashboards, report cards) to keep Product teams informed of product/feature performance.
- Reinforce the use of standardized data assets and metrics, and help surface and fill gaps as discovered.
- Develop and manage strong, collaborative relationships with associated product teams.
Requirements:
- Ability to synthesize complex, high-quantity, and sometimes contradictory information to effectively solve business problems.
- Demonstrated ability to use a variety of tools, techniques, and processes to gather and report data.
- Ability to effectively communicate technical ideas to various audiences.
- Ability to collaborate across a range of audiences, both internal and external, and across a range of cohorts.
- Ability to provide sound rationale for recommendations to gain others' support and commitment.
- Excellent verbal and written communication skills.
Education and Experience:
- Bachelor's Degree required; Degree (Bachelor's or Master's) in quantitative disciplines like Computer Science, Data Engineering, Data Science, Statistics, Analytics, or Information Systems preferred.
- 5+ years overall professional experience, preferably including 3-4 years of data analytics or data science.
- Strong understanding of database technologies and ability to write code to gather data. SQL experience mandatory.
- Demonstrated experience with an array of analytical tools and methods, including data visualizations (Tableau, Power BI, etc.) and programming languages (Python, R, etc.).
About Athenahealth:
Athenahealth is a healthcare technology company that develops and implements products and services to support US healthcare. Our mission is to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our Culture:
We are a diverse group of individuals who believe that being smart about how we use data can lead to better products and more value for our clients. We don't just pull data and create analyses; we create compelling stories driven by the context of our customers and the vision of Athenahealth.
What We Offer:
Along with health and financial benefits, our employees enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces. We also sponsor events throughout the year, including book clubs, external speakers, and hackathons.
Why Join Us:
We believe that our company culture is our best feature. We don't take ourselves too seriously, but our work is another story. Athenahealth is a place where you can grow your career with our resources and established business stability. We are small enough that your individual contributions will stand out, but large enough to make a meaningful impact.
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