IT Support Professional

6 days ago

Shimoga, Karnataka, India beBeeTechnology Full time ₹ 80,00,000 - ₹ 1,00,00,000

About the Role:

">

We are seeking a highly skilled IT Support Specialist to join our team. This role requires someone who is passionate about ensuring that systems, hardware, tools, and services are running securely, reliably, and efficiently.

Key Responsibilities:

"
  • Monitor uptime, system health, and performance across environments
  • Troubleshoot issues (local and remote) across OS, software, network, and cloud systems
  • Perform root-cause analysis and collaborate to resolve recurring issues
"

Infrastructure, Security & Automation:

""
  • Configure machines, access controls, and user permissions
  • Support secure practices such as system hardening, OS patching, and routine compliance audits
  • Assist in CI/CD workflows and contribute to infrastructure improvements and documentation
"

Hardware, Tools & Vendor Management:

""
  • Coordinate hardware procurement: sourcing laptops, peripherals, and licenses
  • Work with vendors for equipment purchases, service warranties, and support escalations
  • Track inventory, machine handovers, and replacement cycles using internal systems
"

Team Enablement & Documentation:

""
  • Act as a first point of contact for internal requests
  • Maintain internal documentation, runbooks, and asset registers
  • Collaborate cross-functionally to ensure smooth operational workflows
"

Requirements:

"
  • 1+ years of experience in TechOps, IT Support, Infrastructure, or DevOps assistance
  • Hands-on experience with Linux/macOS systems, basic networking, and cloud services
  • Familiarity with monitoring/logging tools and remote access tools
  • Exposure to CI/CD tools, Git, basic scripting, or task automation
  • Strong coordination, follow-up, and communication skills
"

Why Join Us?

"
  • Build for scale: Work on products that get investor love and scale to global audiences
  • Be part of AI-native product development: Integrate AI tools into how we design, build, and ship
  • Global exposure: Directly collaborate with startups, VCs, and product teams
  • Learn fast: Small, elite teams with zero bureaucracy and high ownership
  • See your impact: Every decision you make will shape user experience and business outcomes
"],

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