Senior Quality Excellence Manager

2 days ago

Vellore, Tamil Nadu, India beBeeQuality Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Quality Assurance Lead is a pivotal role within our organization, requiring exceptional leadership skills to oversee the delivery of high-quality products and services.

Job Description:

This position involves driving strategic quality planning, implementation, and continuous improvement initiatives across projects and programs. The successful candidate will possess strong analytical and problem-solving skills, with the ability to lead root cause analysis and facilitate effective corrective and preventative actions.

The ideal candidate will have experience in software delivery models, SDLC assessments, process maturity implementation, and provide early warnings to improve project outcomes. Additionally, they will be responsible for defining and tracking software quality metrics, managing deviations, ensuring compliance, conducting audits, and overseeing QA KPIs to drive continuous performance improvement.

Key Responsibilities:
  • Drive strategic quality planning, implementation, and continuous improvement initiatives
  • Lead root cause analysis and facilitate effective corrective and preventative actions
  • Define and track software quality metrics, manage deviations, ensure compliance, conduct audits, and oversee QA KPIs
  • Maintain complaint/non-conformance processing, monitor risk, analyze problem logs, and apply best practices in development, testing, version control, and defect management
Requirements:

The successful candidate will have a strong understanding of the SDLC processes and methodologies, including Agile/Kanban/Scrum. They will also possess expertise in Quality Management activities, including audits and assessments. Experience in implementing process maturity in a product/service environment and good knowledge and experience in IT service management operations are also essential.

Additionally, the ideal candidate will have analytical, problem-solving, and decision-making skills along with effective communication. Trained and certifications in ITIL/CMMI models/Six Sigma/Lean Process will be an added advantage.

Benefits:

As a Quality Assurance Lead, you will have the opportunity to work on diverse projects, develop your skills, and take on new challenges. You will be part of a dynamic team that values collaboration, innovation, and excellence.

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