Director of Operational Excellence

3 days ago

Vizag, Andhra Pradesh, India beBeeOperations Full time ₹ 1,20,00,000 - ₹ 2,50,00,000

Job Title

The Operations Director oversees the day-to-day activities of our office, ensuring all departments operate efficiently and effectively.

This role requires in-depth knowledge of office operations including HR, Admin, Finance, Projects, Procurement, and Support Teams. The ideal candidate will ensure timely task execution, clear communication, and strong coordination between all internal functions.

Key Responsibilities:

  • Overall Office Operations Management: Direct and manage day-to-day operations within the corporate office, ensuring proper functioning of departments such as Admin, HR, Finance, Sales Support, Procurement, and Projects.
  • Interdepartmental Coordination: Align work between various verticals to ensure smooth workflows, track cross-functional tasks, identify roadblocks, and ensure timely resolution.
  • Office Systems & Process Optimization: Develop and implement standard operating procedures (SOPs) for all office functions, ensure document control, filing systems, and reporting formats are standardized and followed.
  • Monitoring & Reporting: Review daily, weekly, and monthly reports from all departments, prepare consolidated dashboards and updates for senior management.
  • Team Oversight & Task Allocation: Allocate and monitor tasks to department heads or coordinators, follow up on deadlines, pending work, and escalated issues.
  • Compliance, Discipline & Office Policies: Ensure adherence to company policies, rules, and internal guidelines, maintain discipline, attendance, and punctuality within the office.
  • Communication & Escalation Handling: Act as the central point of communication between departments and top management, handle operational escalations and ensure timely resolution.

Qualifications & Requirements:

  • Education: Bachelor's or Master's Degree in Business Administration, Operations, or related field.
  • Experience: 8–12 years in office operations, administration, or general management.
  • Key Skills: Strong multitasking, coordination, decision-making, and organizational skills.
  • Technical Knowledge: Basic understanding of HR, Admin, Procurement, Finance, and Project Coordination.
  • Software Skills: MS Office Suite, Task Management Tools (Asana, Trello, ERP, etc.).

About the Role:

This is an office-based position; occasional travel to branch or project sites if needed.

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