Expert IT Solutions Provider

7 days ago

Gurgaon, Haryana, India beBeeInfrastructure Full time ₹ 10,00,000 - ₹ 20,00,000

About the Role

We are seeking a skilled Junior IT Engineer to join our team.

Job Responsibilities:

  • Provide technical assistance, advice, and training to users.
  • Resolve issues at the tier one level and escalate issues to the appropriate escalation team.
  • Install, configure, and provision computer hardware, software, and peripherals.
  • Oversee deployment and maintenance of IT systems, ensuring optimal and reliable operations.
  • Manage and maintain company IT assets and systemic inventory.
  • Administer corporate telecom network systems, including topology, configuration, design, and security.
  • Research and recommend technologies and best practices approaches for our environment.
  • Assist with Global IT and Security projects.
  • Maintain essential IT operations, including operating systems, security tools, VPN gateways, email systems, laptops, desktops, software, and hardware.
  • Procure and manage devices, including laptops and other IT assets.
  • Handle IT asset allocations at the time of joinings and exits, both virtually and in-person.
  • Create, manage, and deactivate email IDs, user accounts, Office Automation and Security tools.
  • Monitor system performance and troubleshoot hardware and software issues.
  • Lead IT helpdesk to support employees, ensuring all desktop applications, workstations, and related equipment problems are resolved promptly with limited disruptions.
  • Maintain, repair, and upgrade systems and processes, including hardware and software programs.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field.
  • 5 years of relevant experience in IT systems, network administration, and related technologies.
  • Proficiency with firewalls, SDN, and network routing.
  • Advanced knowledge of network technology and security principles.
  • Advanced knowledge of SSO, MDM, and system provisioning in Windows, Mac, and Linux systems.
  • Advanced knowledge in managing cloud IT services and security.
  • Strong knowledge of systems and networking and the ability to effectively use computerised solutions.
  • Working knowledge of Windows, Linux, and Mac operating systems.
  • Solid knowledge of best practices in IT administration, system vulnerabilities, and security.
  • Ability to think critically, analyse root causes, diagnose problems, and provide solutions.
  • Excellent written and verbal communication skills in English.
  • Ability to work independently and take end-to-end accountability for employee IT issues.

Benefits:

  • We offer stability and security to our Team Members.
  • Annual performance Bonus
  • IT Asset provided
  • 5 Days working
  • Paid leaves of 21 days, excluding 12 public holidays
  • Health Insurance

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