Workforce Optimization Specialist

4 days ago

Bengaluru, Karnataka, India beBeeWorkforcerelations Full time ₹ 75,00,000 - ₹ 1,50,00,000

The role of a Workforce Manager is pivotal in ensuring the optimal allocation of resources to meet business objectives.

To excel in this position, one must possess exceptional leadership skills, be adept at strategic planning, and have a keen eye for detail.

A minimum of an MBA in Business Administration or equivalent qualification is required.

Key Responsibilities:
  • Strategic Planning: Develop and implement workforce strategies that align with business goals, utilizing forecasting, scheduling, and resource allocation techniques.
  • Forecasting and Scheduling: Utilize historical data and trends to accurately forecast staffing needs, create efficient schedules, and manage time-off requests.
  • Real-time Management: Monitor and manage real-time performance, adjust staffing levels, and ensure service level agreements are met.
  • Performance Analysis: Analyze workforce data, identify areas for improvement, and implement strategies to optimize efficiency, productivity, and cost management.
  • Team Leadership: Manage, coach, and develop a team of workforce analysts, providing guidance and support to achieve performance goals.
  • System Management: Oversee the WFM system, ensuring it's properly configured and maintained, and work with vendors for system upgrades and support.
  • Compliance: Ensure compliance with labor laws and company policies related to workforce.
  • Stakeholder Communication: Effectively communicate with stakeholders, including operations teams and senior management, regarding workforce performance and strategies.

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