Strategic Business Transformation Lead

3 days ago


Gurgaon, Haryana, India Encore Capital Group Full time

About the Role

We are seeking a highly skilled Strategic Business Transformation Lead to join our global team of over 4,000 employees at Encore Capital Group. This key role will play a vital part in empowering consumers to begin their path towards financial recovery and build a better life for themselves and their families.

The successful candidate will be responsible for delivering strategic and process improvement initiatives, including consulting/project management services to assigned business units globally. As a strong internal consultant, you will work independently to provide expert guidance and support to drive breakthrough results.

Key Responsibilities

  • Lead enterprise-level business transformation initiatives to drive significant improvements in efficiency and effectiveness.
  • Provide consultative and project management services to business units, ensuring seamless delivery of strategic objectives.
  • Analyze complex data sets to generate actionable insights, informing decision-making and driving business growth.
  • Develop AS-IS and TO-BE process maps to identify areas for improvement and optimize business processes.
  • Design solutions using rigorous process improvement and change management methodologies to achieve sustainable results.

Skill Requirements

  • Excellent problem-solving skills with the ability to think creatively and outside the box.
  • Proven analytical mindset with expertise in data analysis and interpretation.
  • Able to thrive in ambiguity and result-oriented environments, with a focus on delivering high-quality outcomes.
  • Proficient in Microsoft Office, particularly Excel, Visio, and PowerPoint.
  • Exceptional verbal and written communication skills, with the ability to engage stakeholders at all levels.

What We Offer

At Encore Capital Group, we understand the importance of work-life balance and offer a range of benefits to support your career aspirations and personal well-being. Our compensation and benefits programs are designed to recognize your value and reward your contributions, with a salary of around $120,000 per annum, plus additional perks and bonuses.

As an equal opportunity employer, we welcome applicants from diverse backgrounds and cultures. If you are a motivated and results-driven individual with a passion for helping others, we encourage you to apply for this exciting opportunity.



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