
Desktop Support Specialist
1 day ago
Job Title: Desktop Support Specialist
Key Responsibilities:- Deliver first-level technical support to end-users for hardware, software, and networking issues.
- Troubleshoot desktop, laptop, and printer-related problems.
- Install, configure, and maintain operating systems and applications.
- Provide assistance and troubleshooting for Microsoft Outlook and other MS Office applications.
- Respond to IT support tickets in a timely and professional manner.
- Collaborate with vendors for hardware replacement or warranty claims.
- Maintain documentation of issues and resolutions.
- Proficient knowledge of desktop and laptop hardware.
- Strong analytical and diagnostic skills.
- Hands-on experience with Microsoft Outlook, Windows OS, and basic networking.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
This role offers the opportunity to work in a dynamic environment and develop your technical expertise. You will have the chance to collaborate with experienced professionals and contribute to the success of our organization.
Why Choose This Role:This position is ideal for individuals who are passionate about technology and want to make a meaningful contribution to our team. You will have the opportunity to grow and develop your skills, while working on challenging projects and collaborating with colleagues.
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