Advanced Desktop Support Specialist

5 hours ago


Bengaluru, Karnataka, India beBeeSupport Full time ₹ 15,00,000 - ₹ 17,00,000
Job OverviewWe are seeking an advanced support specialist to provide timely and efficient resolutions for Windows desktop issues. The ideal candidate will have strong expertise in troubleshooting, Active Directory management, Group Policy administration, and experience with SCCM, Intune, and Windows 11.Main Responsibilities
  • Provide L2 support for Windows desktop problems, ensuring minimal disruption.
  • Administer and troubleshoot Active Directory, Group Policies, and basic network configurations.
  • Deploy and manage systems using SCCM and Intune.
  • Support the rollout and ongoing maintenance of Windows 11.
  • Utilize remote desktop tools for effective user support.
  • Foster collaboration with end-users and escalate complex issues when necessary.
Key Qualifications
  • Strong knowledge of Windows desktop support and troubleshooting.
  • Hands-on experience with Active Directory, Group Policy, SCCM, and Intune.
  • Understanding of networking fundamentals and configurations.
  • Familiarity with remote support tools and ITIL framework.
  • Excellent problem-solving and communication skills.

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