Technical Systems Support Specialist

5 days ago


Solapur, Maharashtra, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000

Job Title: Technical Support Consultant

Job Description:

We are seeking a skilled technical support consultant to provide high-quality support for the Murex platform. The successful candidate will be responsible for ensuring system availability, resolving incidents, and maintaining production stability of Murex applications.

Responsibilities:

  • Ensure timely incident resolution within Service Level Agreement (SLA) timelines.
  • Perform root-cause analysis, identify and provide permanent fixes for Murex issues.
  • Collaborate with infrastructure, DBA, and network teams for environment-related issues.
  • Support system upgrades, patching, and performance tuning activities for Murex applications.

Required Skills and Qualifications:

  • 2-4 years of experience in IT support with hands-on exposure to Python/Java, Cloud (AWS & Azure), and PostgreSQL.
  • At least 2 years of direct experience with Murex.
  • Strong analytical and troubleshooting skills.
  • Good communication and coordination abilities.

Nice-to-Have Skills:

  • Knowledge of ITIL processes (incident, problem, and change management).
  • Experience with automation or scripting for production support.


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