Customer Relationship Manager

2 days ago

Mumbai, Maharashtra, India beBeeRelationship Full time ₹ 1,20,00,000 - ₹ 2,50,00,000

Job Overview

We are seeking a seasoned Customer Relationship Manager to spearhead our business development initiatives. The ideal candidate will be responsible for managing client relationships, driving revenue growth, and delivering exceptional customer experiences.

Key Responsibilities:

  • Develop and execute comprehensive client renewal strategies to meet or exceed business targets
  • Negotiate premium rates and build consulting expertise in assigned industries or segments
  • Implement strategic wellness initiatives and collaborate with the health promotion team
  • Cultivate strong relationships with cross-functional teams to ensure seamless client communication and support
  • Assist in developing and executing business projects aligned with the company's objectives

Requirements:

  • Proven ability to communicate effectively, present confidently, and negotiate skillfully
  • Demonstrated understanding of the insurance benefits market, particularly in India, with knowledge of international trends
  • Strong analytical skills, consultative approach, and a competitive spirit, with a proven track record of teamwork and collaboration
  • Ability to manage ambiguity and excel in dynamic situations, with a commitment to continuous learning
  • Experience working with diverse accounts with multifaceted expectations

Skills and Demeanor:

  • Motivated self-starter with a proven track record of relationship leadership
  • Excellent relationship management and negotiation skills
  • Able to continuously upgrade knowledge base through seminars, training, and reading to deliver distinctive client value

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