Relationship Manager Customer Engagement

5 days ago


Mumbai, Maharashtra, India Kotak Mahindra Bank Full time

DESIGNATION Transaction Banking Group ROCE Relationship Officer - Customer Engagement Location Hyderabad Number of Positions 12 Reporting Relationships RCEM Regional Customer Engagement Manager Position Grade M2 Job Role Customer Engagement meeting Video call Tele call and Relationship Management on the mapped C Cat book of the branch C category book of 2-3 branches with approx 1000 to 1500 customers will be mapped Cross sell of Asset HL LAP CL PL GL WC CV Liability CA SA TD and Third Party Investment Products LI GI Trinity MF on the mapped book Deepening of CA SA and TD mapped relationships Meeting and conversion on leads from VRM and CEC Working closely with respective teams on LI GI KSEC IC and Asset team for timely conversion of the business Ensuring customer stickiness and category upgrade Acquisition X-sell of business Service activations to existing customers Explain all the Facilities of the Bank in Form of Demonstration both online offline Enroll the customer for the services which would be useful for him Handle customer service requirements like account opening Trinity account opening liability product selling liability on product features Cheque book insurance Speed and efficiency of service given Sales targets for banks and investment products Customer acquisition from Family Household referrals Have higher NPs scores Job Requirements Job Role Graduate Post Graduate in any stream with at least 1 year experience in banking finance Must be energetic confident and go-getter Application If you wish to apply for this job position please fill your details in the Kotak Fast Track Application Form and mail toPlease mention the following in the subject line as Position Name -Your Name - Your Current Business group



  • Mumbai, Maharashtra, India beBeeCustomerEngagement Full time ₹ 6,00,000 - ₹ 12,00,000

    Job TitleCustomer Engagement ManagerPrimary ResponsibilitiesThe primary responsibilities of this role include delivering a superior digital banking experience to customers, understanding customer needs and recommending suitable financial products and digital banking solutions. This involves building strong customer relationships, enhancing retention, and...


  • Mumbai, Maharashtra, India beBeeEngagement Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job DescriptionRole OverviewWe are seeking a Customer Engagement Manager to lead our CRM strategy across multiple clients. This role will focus on enhancing client relationships, driving customer engagement, and boosting business growth.Main ResponsibilitiesDevelop and implement multi-channel CRM campaigns to increase customer engagement, retention, and...


  • Mumbai, Maharashtra, India MAHINDRA & MAHINDRA Full time

    Responsibilities Key DeliverablesCustomer Complaints Management Social Media Online Reputation Management 1 Follow the processes on Customer complaints Management in Dealer Regional office fraternities 2 Monitor Turn Around Time TAT for Resolution 3 Take ownership for key critical organisational reputation influencing situations 4 Internal...


  • Mumbai, Maharashtra, India HnH Placement Pvt. Ltd. Full time

    Job DescriptionUrgent Requirement for a Real Estate Giant in MumbaiJob Title : Customer Relationship Managers CRM (AM/DM level) - Real EstateExperience Required: 4 to 6 years of CRM experience with a Real Estate organizationBudget: Upto 12 LPA basis last drawn (Includes a standard 10% Performance Linked Variable Pay)_(Additional Perks: This role includes...

  • Relationship Manager

    4 weeks ago


    Mumbai, Maharashtra, India Tata Tele Business Services (TTBS) Full time

    Job Description- Carrier Relationships are very critical as large product inventory and Value associated with each Carrier Customer- Relationship Manager is responsible for overall engagement impacting post Sales customer life cycle- Develop strong relationships with key Decision Makers and Influencers in the customer account- Appropriately and efficiently...


  • Mumbai, Maharashtra, India beBeeProfessional Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Career OpportunityAs a seasoned professional, you will be responsible for overseeing the implementation and optimization of our customer relationship management system to drive business growth initiatives. Your role will involve collaborating with cross-functional teams to develop and execute a robust CRM strategy aligned with our firm's objectives.">-...

  • Relationship Manager

    4 weeks ago


    Mumbai, Maharashtra, India Bajaj Allianz Full time

    Job DescriptionPlay a crucial role in selling our Life Insurance Products to Bank customers and Channel Partners.Ensure branch & employee activation to ensure branch growth.Conduct regular sales activities within branch and catchment areas to generate leads.Ensure timey resolution of queries and complaints and controlling the instances of adverse customer...


  • Mumbai, Maharashtra, India beBeeCustomerRelationship Full time ₹ 40,00,000 - ₹ 80,00,000

    Unlock Your Potential as a CRM ExecutiveCareer opportunities abound for talented individuals seeking a challenging and rewarding role in customer relationship management.Key Responsibilities:• Maintain strong relationships with existing clients to ensure customer satisfaction and retention.• Leverage effective communication and relationship building...


  • Mumbai, Maharashtra, India beBeeCustomer Full time US$ 83,600 - US$ 1,05,500

    Job Opportunity: Customer Engagement LeadAbout Our InitiativeWe are launching a comprehensive customer engagement program, offering a diverse portfolio of homegrown and international lifestyle products.Role OverviewThe customer engagement lead will develop and execute a retention roadmap, loyalty program, and lifecycle marketing strategy. You will lead a...

  • Engagement Manager

    4 weeks ago


    Mumbai, Maharashtra, India Amazon Full time

    AWS Sales Marketing and Global Services SMGS is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector As an Engagement Manager you will collaborate with AWS consultants partner and client teams to create and execute a plan to...