
Business Development and Customer Experience Specialist
7 days ago
We're seeking a Sales and Customer Support professional who can drive business growth while ensuring our customers feel supported at every step. As a key member of our team, you will be responsible for identifying and converting new sales opportunities, building and maintaining long-term customer relationships, and providing timely support to resolve customer issues.
Key Responsibilities:- Identify and convert new sales opportunities to drive revenue growth.
- Build and maintain long-term customer relationships through regular communication and issue resolution.
- Handle inbound & outbound calls, emails, and chats with professionalism and empathy.
- Provide timely support and resolve customer issues in a prompt and efficient manner.
- Maintain accurate records in CRM systems and prepare sales reports to inform business decisions.
- 1–3 years of experience in sales or customer support (freshers with the right attitude are welcome).
- Strong communication and interpersonal skills to effectively interact with customers and colleagues.
- Target-driven, proactive, and customer-first mindset to drive business growth and deliver exceptional customer experiences.
- Familiarity with CRM tools is a plus, but not essential.
- Competitive compensation and performance-based incentives to reward success.
- Fast career growth opportunities to help you achieve your career goals.
- A young and dynamic work environment that fosters collaboration and innovation.
- Learning, mentorship, and skill-building opportunities to enhance your skills and knowledge.
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