Front Office Receptionist

4 weeks ago


Delhi, Delhi, India Hotel de Romana Full time

Hotel de Romana is a deluxe budget hotel located in the heart of New Delhi, India. As a Front Office Receptionist, you will be responsible for providing exceptional customer service to our guests. Your duties will include phone etiquette, handling receptionist duties, managing the front office, and maintaining effective communication with guests and staff. You will be the first point of contact for our guests, and your friendly demeanor and excellent interpersonal skills will make a great impression. If you have a passion for hospitality and are looking for a challenging role, we encourage you to apply. Key responsibilities include:

* Providing exceptional customer service to guests
* Handling phone calls and responding to guest inquiries
* Managing the front office and ensuring a smooth check-in and check-out process
* Maintaining effective communication with guests and staff
* Multitasking and working efficiently in a fast-paced environment

Requirements:

* Phone etiquette and receptionist duties skills
* Strong customer service and communication abilities
* Experience in handling front desk responsibilities
* Ability to multitask and work efficiently in a fast-paced environment
* Excellent interpersonal skills and a friendly demeanor
* Knowledge of hotel operations and hospitality industry practices
* Proficiency in multiple languages is a plus

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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