
Technical Customer Support Specialist
1 week ago
Job Title
We are seeking highly skilled professionals who share our passion for technology and customer satisfaction.
As a Technical Support Advocate, you will play a vital role in ensuring our customers have a seamless experience with our products.
Your dedication to solving technical challenges will contribute directly to customer loyalty and satisfaction.
You will be responsible for providing top-notch support via phone, chat, email, or other communication channels.
Responsibilities
Resolve customer queries on product usage, feature functionality, and troubleshooting.
Develop and maintain in-depth knowledge of Microsoft products and services to deliver exceptional customer support.
Collaborate with internal teams to ensure seamless resolution of customer issues.
Participate in ongoing training and development programs to stay up-to-date on the latest Microsoft products and technologies.
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
Prior experience in technical support or customer service is essential.
Familiarity with Microsoft products and services.
Benefits
Competitive compensation package.
Opportunities for career growth and professional development.
A collaborative and dynamic work environment.
How to Apply
Interested candidates can submit their applications for review.
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