
Senior Documentation Specialist
20 hours ago
Job Title: Senior Documentation Specialist
Job Summary:
A senior documentation specialist with 8+ years of experience in creating and maintaining product documentation for networking, telecom, or contact center domains is required.
Key Responsibilities:
- Develop and maintain high-quality user documentation using DITA/Oxygen tools.
- Collaborate with cross-functional teams to ensure accurate and timely delivery of documentation.
- Conduct research and interviews to gather information for documentation projects.
- Write clear and concise technical content for various audiences.
Requirements:
- 8+ years of experience in technical writing, preferably in the networking/telecommunications/contact center domain.
- Strong understanding of DITA/Oxygen tools and computer science principles.
- Excellent writing, communication, and collaboration skills.
Benefits:
- Opportunity to work with a team of experienced professionals.
- Chance to develop and maintain high-quality documentation.
- Opportunity to conduct research and interviews.
What We Offer:
- A dynamic and collaborative work environment.
- A competitive compensation package.
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