Debt Recovery Specialist
5 days ago
We are seeking a highly skilled and experienced Debt Recovery Specialist to join our team. The successful candidate will be responsible for managing and following up on overdue accounts, ensuring timely recovery of outstanding payments.
Key Responsibilities:
- Manage and follow up on overdue accounts to ensure timely recovery of outstanding payments
- Contact clients through phone calls, emails, and in-person visits to discuss and resolve payment issues
- Negotiate payment terms and settlement plans in accordance with company policies
- Maintain accurate and up-to-date records of all communication and collection activities
- Collaborate with the finance team to reconcile account discrepancies and ensure data accuracy
- Prepare and present regular reports on collection performance and outstanding accounts
- Stay updated on industry practices, debt collection regulations, and customer interaction protocols
- Ensure full compliance with internal collection procedures and external regulatory requirements
Required Skills and Qualifications:
- Proven experience in debt recovery or a related field
- Excellent communication and negotiation skills
- Ability to work under pressure and meet deadlines
- Strong organizational and time management skills
- Proficient in Microsoft Office and relevant software applications
Benefits:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Supportive and collaborative work environment
Others:
- Be prepared to adapt to changing priorities and deadlines
- Be willing to learn and take on new challenges
- Have a strong commitment to delivering high-quality results
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