Branch Debt Recovery Specialist

2 days ago

Ahmedabad Nashik Nagpur, India beBeeCollection Full time US$ 60,000 - US$ 1,20,000

Our team is seeking a seasoned professional to assume the role of Branch Collection Manager.

This position requires a leader who can oversee and guide a team of collection staff in recovering overdue debts. Key responsibilities include developing and implementing effective collection strategies, setting targets, and ensuring compliance with regulations.

  • Team Leadership: Supervise and train a team of collection staff, providing support and performance management to ensure team effectiveness.
  • Collection Strategy: Develop and implement strategies for recovering overdue debts, including planning for field collections, initiating legal actions, and managing customer communication.
  • Target Achievement: Set and monitor collection targets, ensuring the branch meets its goals for overdue debt recovery.
  • Compliance: Ensure all team activities adhere to relevant regulations, company policies, and procedures related to debt collection and loan management.
  • Customer Relationship Management: Maintain positive relationships with customers, resolve issues, negotiate payment arrangements, and facilitate settlements professionally.

Required Skills and Qualifications:

  • Proven experience in a collections or debt recovery role with team management responsibilities.
  • Strong leadership and guidance skills for training and motivating a team.
  • Expertise in developing and implementing effective collection strategies.
  • Excellent negotiation and problem-solving skills to manage customer relationships and resolve disputes.
  • A solid understanding of debt collection regulations and compliance requirements.

Education:

  • Bachelor's degree in Business, Finance, or a related field, or equivalent practical experience.

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