Customer Relationship Manager
2 weeks ago
Job Opportunity: We are seeking a talented Virtual Relationship Manager to join our team at Covenant Consultants. This role is an exciting opportunity to contribute to the growth and success of our organization.
Location: Our team is based in the Ambattur Industrial Estate, Chennai, and we are open to considering candidates from across the region.
Position Type: This is a full-time position that offers regular working hours with flexibility during peak business needs.
Key Responsibilities:
- Manage customer relationships: Develop and maintain strong relationships with our customers, providing exceptional service and support via phone and digital channels.
- Engage with clients: Build relationships with clients to cross-sell and up-sell our NBFC products, including insurance and lending services.
- Achieve sales targets: Work towards achieving sales targets and contributing to team goals.
- Maintain accurate customer records: Ensure accurate and up-to-date customer records, and follow up on potential leads.
Requirements:
- Languages: Fluency in Hindi and English is mandatory.
- Experience: A preferred background in sales, telemarketing, insurance, or lending, with previous experience in NBFCs or similar financial services a significant advantage.
- Skills: Strong communication skills, a customer-oriented approach, and a goal-oriented mindset.
Working Hours:
- Regular full-time hours: With flexibility during peak business needs.
- Working Days: 2nd and 4th Saturdays are working days; Sundays off.
Compensation:
- Competitive base salary: With commission or performance-based incentives.
- Increment opportunities: Based on your current CTC.
Why Join Us?
- Work with a respected brand: In a supportive, growth-oriented environment.
- Develop valuable skills: And advance your career in financial services.
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