Customer Relationship Management Specialist

3 weeks ago


Chennai, Tamil Nadu, India sarvajith infotech Full time
Job Title: CRM Executive

Job Summary:
At Sarvajith Infotech, we are seeking a highly skilled CRM Executive to join our team. The ideal candidate will have a strong background in customer relationship management and a proven track record of success in implementing CRM systems.

Key Responsibilities:
• Provided training and support for team members on how to use the CRM system effectively.
• Monitored KPIs and provided feedback on the performance of CRM campaigns.
• Prepared and presented regular reports on customer relationship activities and outcomes to senior management.
• Analyzed customer data to create personalized experiences for customers across all channels.
• Provided technical support for customers with issues related to the use of CRM systems.
• Implemented CRM software system upgrades and integrated new technology into existing systems.

Requirements:
• 3 to 5 years of experience in CRM implementation and management.
• Strong knowledge of CRM software and systems.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.

What We Offer:
• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.

How to Apply:
Interested candidates should submit their resume and cover letter to [insert contact information].

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